Does I.C. System pay their employees well?

According to anonymously submitted Glassdoor reviews, I.C. System employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at I.C. System. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at I.C. System?

56% of I.C. System employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated I.C. System 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at I.C. System?

Debt Collector (8) , Collections Representative (4) , Cfr (3) , Collector (3) , Client Service Representative (2) , Collection Representative (2) , Customer Service Representative (2) , Operations Supervisor (2)

What are the pros of working at I.C. System according to real employee reviews?

"They also have a good bonus set up if you are able to exceed the monthly quota." ((in 4 reviews)); "Having flexible work schedule besides having to work 2 night shifts." ((in 4 reviews)); "Flexible schedule" ((in 3 reviews)); "Managers are always willing to listen if you have any concerns about your performance or job ." ((in 3 reviews)); "IC System has a great culture." ((in 3 reviews))

What are the cons of working at I.C. System according to real employee reviews?

"Bad management and very stressful" ((in 8 reviews)); "The pay is atrocious." ((in 6 reviews)); "Bad middle and upper management." ((in 3 reviews))

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I.C. System

I.C. System Reviews

3.6

56% would recommend to a friend

(81 total reviews)

John Erickson

88% approve of CEO

57% positive business outlook

Ratings by category

3.8

Culture and values

3.8

Work/Life balance

3.6

Diversity and inclusion

3.3

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

I.C. System has an employee rating of 3.6 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The I.C. System employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

81 reviews

5.0

4 Dec 2025

Great company

Collections specialist

Recommend

CEO approval

Business outlook

Pros

Good people and place to work!

Cons

Low commission payouts in comparison to other agencies.

4.0

7 Sept 2025

Great Place

Debt collector

Recommend

CEO approval

Business outlook

Pros

Great pay, great people. HMO, insurance

Cons

Hard work. Don't always feel good about what you're doing.

4.0

21 Nov 2024

Good so Far

Hr assistant

Recommend

CEO approval

Business outlook

Pros

Everyone is very friendly and helpful

Cons

Long training periods and a lot of policies/rules to remember.

Viewing 1 - 3 of 81 Reviews

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Jobs at I.C. System

Experienced Third-Party Collection Specialist