IBBS Reviews

3.3

32% would recommend to a friend

(20 total reviews)

Mike Gallagher

38% approve of CEO

24% positive business outlook

IBBS has an employee rating of 3.3 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBBS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

20 reviews
1.0
31 Dec 2013
Recommend
CEO approval
Business outlook

Pros

Pay is OK. Hours are completely consistant. Easy job if you are tech savvy at all. Easy job.

Cons

Its a call center in a growing industry that hasn't realized its a call center. They hire people who are good with people, but castrate them completely when it comes to being good with people or at their job. Very demoralizing place to be. the 24 point QA is really a 120 point QA that they wont call such-- in the call center they have weird attitude of entitled country bumpkins who play a weird Cartersville superiority game that the rest of the world never caught on to-- but management did, and they hire appropriately. You CAN-- be there, be on time, do the job you were trained to do the way you were trained to do it, be amazing with the customers, have great rapport with your co-workers, meet your stats, and still not be good for the job if one weirdo thinks you aren't deemed a "good fit for the company." At the end of the day, there are too many good jobs to be had to wait on the aspies to treat you right

4.0
14 Apr 2010
Recommend
CEO approval
Business outlook

Pros

Collegial "can-do" culture Interesting work--industry pioneer Good relationships with customers Significant growth opportunities Freedom to pursue new directions with management approval

Cons

Financial stability No job security Terminations can be arbitrary Infighting amongst senior management High turnover in certain departments (e.g., Finance)

2.0
13 Sept 2014
Recommend
CEO approval
Business outlook

Pros

It paid the bills, Its easy to get hired there. There are some of good people there. It motivates you to go look elsewhere for employment.

Cons

Due to problems in mgmt at the directors level. A bad seed who micromanaged creating an unstable lower level Management environment. That turned up a revolving door in some departments like the NOC and Call Center. There was a coined phrase from lower level management. You can do everything right, meaning follow all the directions and still get written up.

Viewing 1 - 3 of 20 Reviews

Glassdoor has 21 IBBS reviews submitted anonymously by IBBS employees. Read employee reviews and ratings on Glassdoor to decide if IBBS is right for you.