Does ICL pay their employees well?

According to anonymously submitted Glassdoor reviews, ICL employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at ICL. This rating has been stable over the past 12 months.

How satisfied are employees working at ICL?

52% of ICL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICL 3.1 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ICL?

Case Manager (33) , Care Coordinator (11) , Program Director (10) , Social Worker (8) , Counselor (7) , Direct Support Professional (DSP) (5) , Employment Specialist (4) , Anonymous (3) , Case Management (3) , Director (3) , Intern (3) , Licensed Clinical Social Worker (3) , Registered Nurse (3) , Senior Consultant (3) , Vice President (3)

What are the pros of working at ICL according to real employee reviews?

"Most staff was friendly" ((in 15 reviews)); "Nice people to work with." ((in 8 reviews)); "Benefits are good." ((in 6 reviews)); "Amazing coworkers that really support you and everyday feels different, never a boring day." ((in 5 reviews)); "The best part of working with such a disfunctional company as ICL is the clients ..." ((in 3 reviews))

What are the cons of working at ICL according to real employee reviews?

"The pay is low and sometime the scheduled you sign up for is what you have to stick too." ((in 15 reviews)); "would rather search outside to give others a higher salary" ((in 12 reviews)); "Poor Management they didn't understand how to support their team" ((in 9 reviews)); "Opportunities are manager dependent for promtions." ((in 7 reviews)); "Senior leadership is short" ((in 7 reviews))

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ICL

ICL Reviews

2.9

52% would recommend to a friend

(261 total reviews)

Jody Rudin

66% approve of CEO

56% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.3

Culture and values

3.1

Work/Life balance

3.0

Compensation and benefits

2.9

Career opportunities

2.7

Senior management

ICL has an employee rating of 2.9 out of 5 stars, based on 261 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ICL employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

261 reviews

2.0

10 Apr 2026

Independence in managing caseload, but it's overwhelming

Care coordinator

Recommend

CEO approval

Business outlook

Pros

A good amount of independence in managing your own caseload

Cons

Caseload is heavy and overwhelming A lot of documentation and data entry Emotionally draining depending on the cases

1.0

8 Apr 2026

Leadership does not value people of color, especially black voices

Recommend

CEO approval

Business outlook

Pros

Co-workers who work across the programs really care

Cons

Senior leadership is short-sighted and only cares about maintaining their salaries and retaining staff who comply and agree with everything they say. Black employees are often shunned and not considered for upper management roles.

3.0

12 Mar 2026

Decent Company

Family specialist

Recommend

CEO approval

Business outlook

Pros

Good company. Experience manager dependent. Options to move around.

Cons

Opportunities are manager dependent for promtions.

Viewing 1 - 3 of 261 Reviews

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Jobs at ICL

Admin Assistant-06551401

Peer Specialist-07531503

Unit Counselor-EL532807

Unit Counselor-LF532808

Entitlements Clerk-ED534503

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ICL

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Reviews by job title

Independence in managing caseload, but it's overwhelming

Leadership does not value people of color, especially black voices

Decent Company

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