Inktel Reviews

Updated Sep 8, 2022

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Found 392 of over 436 reviews

3.0
38%
Recommend to a Friend
52%
Approve of CEO
Inktel CEO and Chairman J. Ricky Arriola (no image)
J. Ricky Arriola
214 Ratings
Pros
  • "Inktel is growing and consistently evolving as a company(in 17 reviews)

  • "Remote work from home is an option(in 12 reviews)

  • Cons
  • "Inktel is very disorganized and communication poor(in 18 reviews)

  • "No raises, no ability to grow, bad culture that does not care about employees(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 3.0
      Former Employee, more than 1 year

      Typical BPO

      Aug 31, 2022 - Support 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Less cutthroat than some other call centers. Remote work.

      Cons

      Typical call center drama. Typical call center pay.

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    2. 3.0
      Current Employee, less than 1 year

      Pay was terrible

      Aug 31, 2022 - Customer Service Representative in Miami Lakes, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Room for growth, OT was allowed

      Cons

      Favoritism, terrible pay, supervisors were terrible

      Continue reading
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    3. 3.0
      Former Employee

      Alright

      Aug 17, 2022 - Client Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It was alright, something quick and easy

      Cons

      No movement, pay stayed the same for 4 years

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    4. 5.0
      Current Employee, more than 1 year

      Nice place to work

      Aug 13, 2022 - Team Manager in Miramar, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great environment. Everyone is friendly and helpful. Fun activities.

      Cons

      No sick days. I am not used to this.

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    5. 3.0
      Former Employee, less than 1 year

      Where do I start?

      Aug 6, 2022 - Customer Service Representative in Miami Lakes, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you are desperate or don't have work experience, they'll hire you.

      Cons

      No room for improvement Some of these managers & supervisors don't even know what they're doing.

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    6. 2.0
      Current Employee

      “Big bosses” = terrible

      Aug 20, 2022 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good at up training you and giving you all information need to actually do the job. Friendly coworkers.

      Cons

      COMMUNICATION They tell you policies and rules in the beginning, and then they just change any and all procedures just when they feel like it and different for every employee. Depending on how much they like you or if you push back on their bull. Direct managers never respond but they tell you reach out with questions. Like they are never at their desks doing their jobs

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    7. 1.0
      Former Employee, more than 3 years

      Not for me

      Sep 8, 2022 - Customer Service in Miramar, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some great people work there.

      Cons

      Not competitive pay Not clean work environment Poor management

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    8. 5.0
      Former Employee

      Great company!

      Jul 27, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome people and strong culture

      Cons

      No cons at this point!

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    9. 1.0
      Former Employee

      Stepping stone

      Aug 30, 2022 - Reservationist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Accrued pto and evening shifts.

      Cons

      No paid sick days or vacation days

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    10. 1.0
      Former Employee, more than 1 year

      Poor leadership

      Aug 16, 2022 - Operations Manager in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People were nice though most also left

      Cons

      Poor leadership- known as the boys club, lack of integrity, preference to men for opportunities and higher salaries, no work life balance, no annual increases for direct reports

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    Viewing 1 - 10 of 392 Reviews

    Inktel Reviews FAQs

    Inktel has an overall rating of 3.0 out of 5, based on over 436 reviews left anonymously by employees. 38% of employees would recommend working at Inktel to a friend and 29% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Inktel employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Inktel. This rating has decreased by -9% over the last 12 months.

    38% of Inktel employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Inktel 2.9 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

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