Does Insight Customer Call Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Insight Customer Call Solutions employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Insight Customer Call Solutions. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Insight Customer Call Solutions?

70% of Insight Customer Call Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Insight Customer Call Solutions 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Insight Customer Call Solutions?

Customer Care Executive (7) , Customer Service Representative (6) , Quality Analyst (4) , Customer Care Representative (3) , Customer Service Associate (3) , Customer Support (3) , Customer Executive (2) , Customer Service (2) , Operations Manager (2) , Senior Manager (2)

What are the pros of working at Insight Customer Call Solutions according to real employee reviews?

"Salary is on time" ((in 8 reviews)); "Best environment for work senior are very supportive" ((in 4 reviews)); "Salary on time and team leaders are good" ((in 3 reviews))

What are the cons of working at Insight Customer Call Solutions according to real employee reviews?

"1. Management not good." ((in 4 reviews))

Insight Customer Call Solutions Reviews

3.8

70% would recommend to a friend

(89 total reviews)

Divij Singhal

87% approve of CEO

67% positive business outlook

Insight Customer Call Solutions has an employee rating of 3.8 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Insight Customer Call Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

89 reviews

5.0

27 Jan 2026

Supportive work culture with structured processes

Customer support

Recommend

CEO approval

Business outlook

Pros

Work processes are well-defined, training is helpful, and daily tasks are clear. Good learning exposure, stable work environment, and fair management practices.

Cons

Work can feel repetitive at times, especially during peak periods. Schedules can be demanding on busy days.

5.0

24 Dec 2025

Process, Team Support & Learning Experience

Coustomer service associate

Recommend

CEO approval

Business outlook

Pros

Well-structured processes and clear daily workflows Supportive team environment that helps with task management Good learning exposure for communication and process handling Suitable for freshers to gain industry experience

Cons

Work can feel fast-paced during peak periods Process-driven roles may feel repetitive over time Shift timings may vary based on project requirements

5.0

28 Nov 2025

A valuable experience with strong teamwork and professional learning environment

Customer service associate

Recommend

CEO approval

Business outlook

Pros

Respectful and cooperative team environment Helpful management that listens and supports Good learning curve for freshers and experienced staff Proper guidance and feedback system Smooth workflow and well-defined processes Timely salary and professional HR handling

Cons

Faster pace of work may be challenging for new joiners initially Shift timings may require adjustment for long-term balance Targets can feel tight during high-demand phases

Viewing 1 - 3 of 89 Reviews