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Intermountain Health

Engaged employer

Intermountain Health Reviews

3.6

66% would recommend to a friend

(4,328 total reviews)
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Rob Allen

58% approve of CEO

60% positive business outlook

Intermountain Health has an employee rating of 3.6 out of 5 stars, based on 4,328 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intermountain Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

4K reviews
1.0
7 Jun 2018
Recommend
CEO approval
Business outlook

Pros

In Care Transformation, non-partner level positions are eligible for up to a 10% bonus based on company and individual performance An extra 2 days/year of PTO is accrued for each employee of CTS Pretty good health benefits

Cons

This is specific to Care Transformation: · An expectation to track your time to the half-hour in JIRA · 700+ employees reporting into a single administrative assistant for all things HR/Payroll related. · No formal channel to escalate important items to. · No manager for employees to work with to get support, gripe about issues at work, or work on professional growth · A complete lack of any sort of career trajectory or promotion opportunity for employees. · Leadership that is deaf to any training needs of Care Transformation · Employee morale at an all-time low · Partners requiring video in any WebEx meeting to ensure people are actually working · Lack of any formal project-intake process · Systemic lack of communication across Care Transformation

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Intermountain Health Response
7y
Thank you for sharing your personal thoughts. We shared this post with Intermountain’s leader who looked into the issues you noted and determined that no action is necessary at this time. Dr. Reddy’s leadership is important in helping support Intermountain caregivers who are using new technologies to provide care at the most important times during our patients’ lives. We want to also thank you for your service to Intermoutain and hope you continue to grow within your career here. If you would like to discuss your concerns, please reach out to us via email at comms@imail.org.
3.0
1 Feb 2018

Marc Harrison is destroying Intermountain Healthcare!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some amazing people who work for Intermountain, and until our current CEO was brought in, I felt that the Senior Management cared about the employees. Intermountain does work hard to provide the best healthcare in Utah.

Cons

Recently (relatively) Intermountain Healthcare's Board of Directors, chaired by Scott Anderson, hired Marc Harrison as the new CEO. Marc, who has no sense of what matters to the people of this state or the history of this company, just started slashing jobs. Several managers were just told to cut as many people as possible, with no sense of what any one individual added to the company. I have seen whole departments and excellent managers (i.e. all Regional Management) fired with little to no notice. Marc might say this is to cut costs, but people should watch their bills—they won't see even a dollar's worth of savings, while thousands of people have lost their jobs. And HR is doing nothing to help all those who are leaving (but most people at Intermountain hate the HR department from day one on the job.). These are real people with real families, while Marc is paid well over a million every year (the most recent 990 hasn't been made public so this is a very educated guess since the last CEO was paid over a million, and Marc believes that he is extremely valuable to the company. Scott Anderson will probably give Marc a huge bonus for destroying the livelihood of thousands of Utahns.) And those of us who are left, have just been told to take on all of the duties of those who left. I am one of a few left in a department they just destroyed, and I don't think the manager who cut everyone else had even a clue as to the essential functions the others did. Some great strides forward were being made, and now they're gone and no one will even know what could have been.

2.0
20 Nov 2018

Women Need Not Apply...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was a great company where you used to be able to plan a career and make a difference in peoples lives.

Cons

The glass ceiling at Intermountain is actually a concrete ceiling. In a glass ceiling, a woman would be able to see how to move to upper management, but be unable to do so. As the following will demonstrate, the promotional doors to upper leadership are not offered to women. Intermountain has very few female leaders in its top levels (VP, SVP, and C Suite.) The few female leaders who are at that level have been leaving the organization (Previous Chief Operating Officer, the departing Chief Nursing Officer...) The information in this review draws from senior leaders public teleconferences and general announcements to employees, so nothing here has been labelled confidential. I removed peoples names and just use their titles because this isn't directed at an individual, but the overall machismo culture that has taken over at Intermountain Healthcare executive levels. The organization stated publicy where it builds its new executive leaders from, the Enterprise Initiatives Office, which is under the Chief Strategy Officer (male) and Chief Operating Officer (male). In a recent public teleconference for the Scottsdale Institute, he explained explained that this office is the incubator for future Intermountain executive team members. It's the door through the glass ceiling, so if you get in, you get access to the highest paying opportunities. (highly recommend listening to this just do a web search for it) How does one apply to be a part of this incubator? One doesn't. The leadership 'appointments' of this group are apparently only given to men. This is demonstrated to employees over numerous emails. Take for example the statements to employees regarding the series of high level promotion opportunities for which there is no opportunity for women to apply: In an August 8 email, the CEO stated simply described the process as this man "will become" the Chief Strategy Officer and Vice President. No invitation to apply, no announcement of opportunity, no attempt to find qualified candidates. No opportunity for the majority female candidates in the company to apply. In a September 24 email, the Chief Strategy Officer who was suddenly now promoted to Senior Vice President instead of just being the vice president he was the month before (it pays to be on the insid), announced more lucrative leadership opportunities were being given to additional men. "[a male] has been appointed Vice President of the Enterprise Initiative Office..." "[another male] has been appointed Vice President of the Market Intelligence and Planning Office..." (As pointed out in the teleconference, which you really should listen to for yourself, the only woman to 'advance' out of the incubator was a woman who was promoted "out of the company". The Chief Strategy Officers email to employees about it he said he "was sad to see her leave Intermountain". We were too. Intermountain needed female leaders. ) Compare this appointing process in contrast to the process many female leaders go through: A September 12 announcement for an Executive Nurse Director states she went through a "selection". Or when the announcement regarding the departure of the chief nursing officer (one of the few remaining female executives), in a position which is typically female the CEO stated the process for getting this position will involve "A national search is underway to fill [the] role" It is frustrating to see the incubator for executive opportunities so closed here, wouldnt it be nice if women could be just appointed to positions like the men in the executive incubator. Unfortunately it continues. A few months ago my area was moved under a Decision Support analytics team. The new leadership opportunity for the combined groups was never announced to the women and we were never given the opportunity to apply despite several on the team having much more experience than the man to whom we were told to report. All the leadership positions in this team are filled by men already, so there is no opportunity for women to advance. Women who left that team earlier said that the men on the team were similary promoted into their roles with no real opportunity for women to apply. One woman who spoke up about the situation are no longer with the company. Now the leader of this combined group has been telling the male leaders that he will be the new Vice President of Analytics. We dont have one of those. So it appears that yet another executive position has been minted and promised to a male with no opportunity for more experienced females to apply or be given access to the developmental leadership opportunities given to less experienced men. That's why I titled this women need not apply. It sure looks like there is a door through the glass ceiling into executive leadership at Intermountain, because they are constantly announcing men who have been appointed through it. But the lock onthe door apparently requires an XY chromosome pair. XX doesn't even get you an opportunity to apply. Before this post gets buried by suspiciously brief rosy posts to bury it, I invite Intermountain's communication team to let us know how many many females applied for each of the leadership promotional opportunities mentioned here. I could very well be wrong. I hope we followed our policies and there were lots of women candidates and that somehow I am just missing every announcement about all the executive promotion opportunities.

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Intermountain Health Response
7y
Dear Intermountain Employee, As a colleague and a woman, I want to thank you for sharing your thoughts on a topic that is very important to me and the rest of our leadership team, especially our President and CEO, Dr. Marc Harrison. I care about the experience that our employees have, and I want you and other women to feel empowered. My hope is that women will continue seeking opportunities for career growth and feel comfortable letting us know where we can increase support. In my experience at Intermountain, my peers and leaders have encouraged my growth and have provided me with career-building opportunities; nevertheless, I understand that achieving our professional goals is challenging. As the new Chief People Officer, I am determined to help our employees reach their goals by increasing the support and development opportunities available to all employees, including women. Over the last couple of years, Intermountain has made progress in providing more career growth opportunities for women throughout the organization. Our Diversity, Equity, and Inclusion office has created Caregiver Resource Groups that encourage employees to enhance their leadership skills. Three of the Caregiver Resource Groups are solely dedicated to women: Women in Leadership, Women in Analytics, and Women in Medicine. Each group meets regularly to participate in developmental activities with the objective of further developing their talents and leadership abilities and empowering them to fulfill their career aspirations. Any woman interested in participating is invited to join. I appreciate your post and would love to continue this conversation with you. Please contact me at heather.brace@imail.org. Thank you! Sincerely, Heather Brace Senior Vice President and Chief People Officer
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