Isetan Reviews

3.5

35% would recommend to a friend

(108 total reviews)

Kunio Ishizuka

79% approve of CEO

35% positive business outlook

Isetan has an employee rating of 3.5 out of 5 stars, based on 108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Isetan employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

108 reviews
5.0
3 Jan 2023

Good place to work at

Recommend
CEO approval
Business outlook

Pros

Quite flexible for part timers Good mentoring

Cons

Can’t think of one honestly

1.0
1 Dec 2021

Don’t work here

Recommend
CEO approval
Business outlook

Pros

The hr in charge is the only kind and helpful person

Cons

1. Pay is not worth it for how tiring and the shame u feel from being disregarded and treated badly -7-8/h 2. Seniors are not helpful and can be quite irritated if u make mistake even though some are patient 3. Seniors are not receptive to questions asked and scold u for asking questions or make mistake even if it’s ur first day 4. Customers are terrible to deal with when cashiering 5. Barely any training or teaching provided 6. Seniors hypocritical- tell u not to talk or use phone but they still gather in groups and talk 7. I did not get paid for my 7 hours of work and wasted my time and energy because of the one day notice 8. I barely learnt anything and got no experience as they only let me do cashiering when I have more than one responsibility as the seniors did not want to do cashiering 9. Racist seniors who talked badly behind my friends back in Chinese not knowing that I heard them 10. Called me names and insulted me when I made a mistake even though it’s my first day

1.0
10 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Do not really need to OT Can clock out on time

Cons

Management is old fashioned Tries to be forward thinking but mindset is difficult to adjust Top management incompetent Sales are dropping and stores are closing one by one Keeps repeating the same old events and expects staff to think of new angles, top management should be the ones who are thinking of new ideas No progression After 5 years, your salary will be probably still be lower than a fresh grad pay Join at your own risk

Viewing 1 - 3 of 108 Reviews

Glassdoor has 123 Isetan reviews submitted anonymously by Isetan employees. Read employee reviews and ratings on Glassdoor to decide if Isetan is right for you.