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Jetstar Airways

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Jetstar Airways Reviews

3.6

51% would recommend to a friend

(439 total reviews)

Stephanie Tully

61% approve of CEO

50% positive business outlook

Jetstar Airways has an employee rating of 3.6 out of 5 stars, based on 439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jetstar Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

439 reviews
1.0
13 May 2020

Sinking Ship

Recommend
CEO approval
Business outlook

Pros

short commute to the airport

Cons

Never expands, upgrade FO to CAPT slowest in entire South East Asian region. Salary not compettitive. Contractual rights are breached whenever it suits the company. Only airline in Singapore without a employees Union. Majority of pilots are ex-airforce pilots.

1.0
26 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Elaborate corporate policies with Qantas DNA.

Cons

Management and all office workers back on full salaries since December 2021 while pilots are earning less than 50% of original contracted salaries until at least June 2022. Pilot base salaries below 50% of pre-covid salaries for more than 18 months and to continue until at least end of June 2022 this having forced many pilots to have to do secondary jobs much to the risk of jeopardizing safety when having flying duties. All other monetary benefits still on hold until at least end of June 2022. More than 35% of total pilot group still furloughed with little to no guidance on when they might return to work even though there is not enough aircraft to support the entire pilot group- only 7 aircraft remain in Singapore which require approx 70 pilots while the total pilot group count approx 120 pilots. Management expected to force new lower paid permanent contracts into effect for all pilots and all negotiations about contract terms are happening at executive level without any pilot group involvement. Management seem unwilling to accept pilots unionizing. Despite the current lower utilization of the aircraft, management has decided that night flights are still reasonable and sensible to operate while the added stressors is wholly on the crew who must operate such unwanted flights- known detrimental end of duty timings are 0400am and 0800am while having reported well before midnight. The management is using maximum internal propaganda efforts through monthly and weekly newsletters as well as occasional video broadcasts in an attempt to indicate that the workers are happy and that it is a functional business however the morale has never been lower and most pilots are just waiting for opportunities to leave the company.

2.0
30 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Flexible roster, staff travel benefits, lots of annual leave.

Cons

Whole management team is run by incompetent people who are not qualified to be in management role. 80% has no degree or relevant skill set to be managing the crew and morale is always low. Management will only promote people they like, even if they are very incompetent and can't do their job. The management also cannot take criticism and will stoop very low to spread rumours to bring down a person they do not like. Very childish behaviour. Salary is low too. Basically just an air waitress.

Viewing 1 - 3 of 439 Reviews

Glassdoor has 514 Jetstar Airways reviews submitted anonymously by Jetstar Airways employees. Read employee reviews and ratings on Glassdoor to decide if Jetstar Airways is right for you.