Does Journeys pay their employees well?

According to anonymously submitted Glassdoor reviews, Journeys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Journeys. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Journeys?

43% of Journeys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Journeys 2.6 out of 5 for work life balance, 3.3 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Journeys?

Sales Associate (1018) , Store Manager (370) , Co-Manager (190) , Sales Lead (185) , Retail Sales Associate (155) , Assistant Manager (116) , Part Time Sales Associate (92) , Manager (88) , Co Manager (66) , Key Holder (32) , Sales Associate/Cashier (32) , Sales (29) , ASM (Area Sales Manager) (27) , Sales Representative (23) , Retail Store Manager (22)

What are the pros of working at Journeys according to real employee reviews?

"There are so many great people for you to learn from if you only speak up and put forth the effort." ((in 179 reviews)); "Friendly and nice coworkers" ((in 132 reviews)); "Fun work environment to be in and kind co workers who want to help you also a sweet" ((in 97 reviews)); "Great and fun environment to work in" ((in 46 reviews)); "great environment to work in and very fun" ((in 44 reviews))

What are the cons of working at Journeys according to real employee reviews?

"You will not be rewarded for your hard work and the pay is very low." ((in 537 reviews)); "District managers have used group chat apps to post inappropriate content that shames managers publicly." ((in 215 reviews)); "Long hours not enough pay" ((in 171 reviews)); "Sales oriented job but no commission until in management Only fruitful when business is busy." ((in 106 reviews)); "Poor upper management." ((in 89 reviews))

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Journeys

Journeys Reviews

3.1

43% would recommend to a friend

(3,560 total reviews)

Andy Gray

47% approve of CEO

27% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.3

Culture and values

2.8

Career opportunities

2.7

Senior management

2.6

Work/Life balance

2.4

Compensation and benefits

Journeys has an employee rating of 3.1 out of 5 stars, based on 3,560 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

4K reviews

3.0

8 Jun 2026

Flexible position with strict sales expectations

Sales associate

Recommend

CEO approval

Business outlook

Pros

Flexible position Good discount Room for retail growth

Cons

Strict sales expectations Employee discount purchases don't count towards our own sales and are not applied for points on our own journeys account

Journeys Response

Thank you for taking the time to share your review! We greatly appreciate your feedback.

3.0

1 Jun 2026

Flexible schedule makes it a good first job, but pay is low

Sales associate

Recommend

CEO approval

Business outlook

Pros

Good first job flexible schedule good for those in school

Cons

The pay is low and there are slow periods

Journeys Response

Thank you for sharing your review! We greatly appreciate your feedback.

2.0

27 May 2026

Great discount and customers, but management is flaky

Co- manager

Recommend

CEO approval

Business outlook

Pros

Great discount, Some good Customers, Some stars in upper management

Cons

not the best schedule consistency wise, flaky management

Journeys Response

Thank you for sharing your feedback! If you would like to provide more details regarding your experience, please feel free to email us at journeyssocial@journeys.com.

Viewing 1 - 3 of 3,560 Reviews

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