JumpCrew Reviews

2.3

26% would recommend to a friend

(557 total reviews)
avatar

Robert Henderson

28% approve of CEO

25% positive business outlook

JumpCrew has an employee rating of 2.3 out of 5 stars, based on 557 company reviews on Glassdoor which indicates that most employees have an average working experience there. The JumpCrew employee rating is 38% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

557 reviews
1.0
18 Feb 2018
Recommend
CEO approval
Business outlook

Pros

The employees are nice people.

Cons

The 5-Star reviews of this company are fake. Nobody talks that uncritically about a job, especially this one. They are undetailed, conflated accounts, that do not represent the company accurately. There are no sales pros to learn from. There are no free snacks. People don’t play ping pong because they’re afraid to be fired. They will try and present it otherwise, but you will be a telemarketer at this job. Don’t fall prey to the hiring process. They paint a dream, but you’ll be sold a nightmare. This is the place to be if you’re looking to feel overworked and underappreciated. The culture of all-stick no-carrot micromanaging will leave you feeling sapped and asking yourself day after day, “How did I get here?” Occasionally yes, they may put a plate of cookies out, or have an outing for a winning team, but it will surely always come with a begrudging undertone. They’re tight-fisted and short-winded with praise for a job well done. Jumpcrew will have you believe it is a disruptive and valuable brand that’s created an innovative solution to the market’s ailments. But that isn’t true. Their technology is not unique, and their goal is not long-term positive impact to their industry, nor a positive impact to the city of Nashville. They are striving for *perceived* value and taking every shortcut they can to get there. This results in a nonexistent employee handbook, no standard practices for HR, and an administrative system that changes from minute to minute, plays favorites, and discriminates. The worst part of this is that they try to justify it because of being a ‘startup’. Being a startup does not mean acting irresponsibly. It does not mean avoiding establishing uniform non-discriminating expectations for everyone. Being a startup does not mean disregarding people’s value to further the bottom line. Just because it doesn’t mean that, it happens none the less. It happens at Jumpcrew. The CEO is a seasoned entrepreneur with the goal of growing the company at breakneck speed, and selling it off to make the largest possible return on investment. There’s nothing wrong with looking out for stakeholder interest, but transparency is key. The lesson to be learned here is that stakeholders can be made plenty of money while employees are still shown respect and wins are shared. Sadly at Jumpcrew, employees are considered disposable. Maybe one day the administration will realize the employees are the greatest strength of the company, and learn to enable their potential. Until then, this will remain a sad place to have a career; where power is concentrated at the top, favoritism regulates success, the true mission is obscured, and employees are taken for granted. Churn and burn baby. They don’t care here. If they did, I wouldn’t use my energy on writing this. I would still work for Jumpcrew.

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JumpCrew Response
8y
Thank you for your review. I apologize your time at JumpCrew was less than favorable. This is by no means the experience we want an employee to have at JumpCrew. If you are open, I would appreciate a follow up conversion so we can continue to improve. Feel free to email me directly at ebartholomew@jumpcrew.com. Thank you!
1.0
2 Aug 2023

Great Place To Work If You Hate Yourself

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

JumpCrew knows how to sell talented and amazing people into working there, although they don't last long. You'll meet incredible people to work alongside with, but that's about it.

Cons

Upper leadership does not care about it's employees as human beings. Employees are a means to an end at JumpCrew and it shows. Just look at the retention rate of employees. Even if you hit your KPIs and quota 100%, management will look for other areas where you failed in order to not pay out the full amount. You are never remembered for your strengths or successes, just your failures and the areas you need to improve. They claim their chaos and dysfunction is because "start-up life" but it's really because they cannot hold onto anyone in management long enough to make a lasting impact. The lack of respect at JumpCrew for anyone lower than Director is astounding. I wish everyone at JumpCrew immense success, and I hope things can be better for all. Grateful for the experience and where it has led me, but do not recommend a career at JumpCrew.

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JumpCrew Response
2y
We are thankful that you were grateful for your experience at JumpCrew. We will need to work harder to make sure everyone celebrates and remembers the successes, even when the work gets challenging. Thank you for your well wishes and we always hope to continue to improve the experience for all of our team members.
1.0
14 Feb 2018
Recommend
CEO approval
Business outlook

Pros

If you push them, pay can be adequate. Nice facility with tons of amenities to distract you from what’s really going on. Gated Parking

Cons

From your first day you realize that the job you interviewed for is not what you will end up doing. Misguiding you to believe you’ll be doing social media and end up selling magazines spaces to businesses on Military bases. For the 3 or 4 people of color that work there...it’s a nightmare. A typical day is “black jokes”, hair petting, race baiting, the typical “ you know who you look like?”, comments and clear mistreatment from upper management when dealing with time off requests and potential disciplinary issues. It pays to be the status quo if you ever end up in the “HR” office. The women who work there have it just as hard. If a lady dares wear a skirt or heels...it becomes a topic of discussion in a very open manner. Insensitive comments/inappropriate and suspicious attention are a common trend on the sales floor. For most, it’s easier to ignore these kind of issues due to the fact that most of upper management is male lead with huge egos and a CEO who works on premis that condones it.

Viewing 1 - 3 of 557 Reviews

Glassdoor has 573 JumpCrew reviews submitted anonymously by JumpCrew employees. Read employee reviews and ratings on Glassdoor to decide if JumpCrew is right for you.