Does Kapture CX pay their employees well?

According to anonymously submitted Glassdoor reviews, Kapture CX employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Kapture CX. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Kapture CX?

75% of Kapture CX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kapture CX 4.0 out of 5 for work life balance, 4.0 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Kapture CX?

Project Manager (24) , Software Engineer (17) , Sales Development Representative (SDR) (16) , Sales Manager (15) , Software Developer (15) , Product Manager (12) , Business Analyst (10) , Senior Software Engineer (9) , Business Development Manager (7) , Customer Success Manager (6) , Manager (6) , Content Writer (5) , Internship (5) , Management Trainee (5) , Presales Manager (5)

What are the pros of working at Kapture CX according to real employee reviews?

"structured and the team is very supportive." ((in 49 reviews)); "Work Culture is good and they help in learning" ((in 34 reviews)); "Supportive mentors and a lot of learning exposure during my internship." ((in 20 reviews)); "Work life balance is good" ((in 15 reviews)); "Management supports internal promotions." ((in 15 reviews))

What are the cons of working at Kapture CX according to real employee reviews?

"Bad management" ((in 14 reviews)); "No work from home available" ((in 6 reviews)); "Senior Management doesn't know how to handle work and tries to avoid taking escalation." ((in 3 reviews)); "The pay is average." ((in 3 reviews)); "Work & personal Life balance." ((in 3 reviews))

What are employees saying about Kapture CX redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kapture CX redundancy and their outlook for job security at Kapture CX in 2026.

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Kapture CX

Kapture CX Reviews

4.5

75% would recommend to a friend

(587 total reviews)

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (587 reviews)

Kapture CX has an employee rating of 4.5 out of 5 stars, based on 587 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Kapture CX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

587 reviews

4.0

9 Jul 2026

Product exposure is great, but culture is toxic

Customer experience associate

Recommend

CEO approval

Business outlook

Pros

Product exposure to learn AI features.

Cons

Toxic Working culture No internal growth

5.0

8 Jul 2026

Good customer-focused culture

Marketing executive

Recommend

CEO approval

Business outlook

Pros

Collaborative culture with helpful colleagues. Great environment to build skills and gain experience.

Cons

Some processes can be improved.

5.0

6 Jul 2026

Supportive and Collaborative culture

Customer sucess executive

Recommend

CEO approval

Business outlook

Pros

Collaborative culture with helpful colleagues. Greate Environment to Build skills and Gain Experience

Cons

Some Processes can be improved

Viewing 1 - 3 of 587 Reviews

Jobs at Kapture CX

Financial Analyst - (CA Fresher)

Senior Program Manager

Bengaluru

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Director - Customer Experience

India

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Project Manager - AI Delivery

India

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Associate Director- Customer Experience

Delhi

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