Ketchum Reviews

3.0

42% would recommend to a friend

(688 total reviews)
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Mike Doyle

58% approve of CEO

18% positive business outlook

Ketchum has an employee rating of 3.0 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ketchum employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

688 reviews
4.0
3 Sept 2016

A decent experience but poor HR management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great working environment, strong leadership which flows down to the middle management

Cons

Poor HR resulting in lack of follow-up to my inquires over a full time position

1.0
2 Jul 2023

Toxic from the top down

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some really smart, great people, and there is a lot of camradery. Flexible work environment. Decent pay for a comms agency but not competitive looking at everything they actually expect employees to do.

Cons

The culture is toxic and insidious from the top down. The leadership team is full of long haulers that won't hear a word against the current way things are done. I'm not sure the global CEO actually even does anything but spout hard to stomach toxic positivity. The new North American CEO seemed promising at first but is incredibly out of touch. In one breath senior leadership says 'we are a family,' in the next it is incessant bad mouthing about colleagues, blame gaming and backstabbing. WLB doesn't exist here. You'll be doing about 3 other jobs than what you signed up for. The better you are at your job the more this is true. Your reward for good work is more work, not more money or promotion.

1.0
24 Jul 2023

Zero Regard for Talent/Staff - 100% Revenue Driven

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Re mote work & team members.

Cons

I was laid off after ~8 years of working here - the least Ketchum could have done for a tenured employe, who they promoted twice and recently gave a bonus too, was to put some/any writing on the wall vs pulling the rug. This was a slap in the face -- Never once did I struggle with utilization, raising my hand when I needed work, supporting new biz, contributing to agency culture, our people and teams — even referring talent (who I sang Ketchum praises towards before this layoff). It shows me Ketchum does not care about their people and talent (as leadership consistently preaches) but solely about their bottom line, in a cutthroat environment, where anyone is disposable... In my naive, positive, glass half full mindset, I envisioned future growth and my career playing out long term at Ketchum...NO, always watch your back, assume the worst regardless of tenure, contributions, position, status, etc.

Viewing 1 - 3 of 688 Reviews

Glassdoor has 1,017 Ketchum reviews submitted anonymously by Ketchum employees. Read employee reviews and ratings on Glassdoor to decide if Ketchum is right for you.