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      Kmart

      Part of Sears

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      Kmart Reviews

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      3.5

      56% would recommend to a friend

      (6,688 total reviews)

      Edward S. Lampert

      58% approve of CEO

      55% positive business outlook

      Ratings by category

      3.4

      Diversity and inclusion

      3.3

      Work/Life balance

      3.2

      Culture and values

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Kmart has an employee rating of 3.5 out of 5 stars, based on 6,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      7K reviews
      5.0
      27 Apr 2018

      cool

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great working place.. Fantastically good

      Cons

      Nothing much to say here .. cool

      4.0
      25 Mar 2018

      Generally a Great Place

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Room for career advancement; can talk directly to senior executives

      Cons

      Too many reports and meetings taking up time

      1.0
      21 Oct 2008

      Start managing Kmart as if you actually give a crap about the customer.

      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      At this point in the retailers life there are no good reasons to work for this company. Senior management has absolutely no clue as to where their customers are coming from in regards to their needs and expectations when shopping. Upper management is only concerned with their bottom line and their bonuses and definitely not the customer.

      Cons

      Every kmart in the local area is understaffed, understocked, and what few staff you find actually working on the floor are not trained properly. Senior management seems to be more worried about associates solicitiing sears credit card appications than in actually doing something to insure that we have customers to keep us in our jobs. Sears credit cards are not going to keep this company afloat. On an average day a store is staffed with 1 person at the service desk, 1 cashier, 1 in clothing, 1 in electronics, 1 floater, 2 managers, 1 receiving and 1 misc employee. With staff totals like this you are expected to wait on about 1000 customers a day, keep the store cleaned, stocked and help train new employees that may only get to work 5 hours a week because everyone is part-time. Not to mention being threatened on a daily basis with being fired if you don't meet a sears credit card application quota. This is not a career move I would recommend to anyone.

      Viewing 1 - 3 of 6,688 Reviews
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      ReviewsKmart reviews

      Glassdoor has 7,010 Kmart reviews submitted anonymously by Kmart employees. Read employee reviews and ratings on Glassdoor to decide if Kmart is right for you.