Where do I begin? As I'm sure you've read, the company has maintained its desire to get away from a bad reputation that largely exists within its own walls. The new regime came in and made it clear that this was a new company and wanted to rebuild and "fix" the company's unethical business practices and poor professionalism. They trash the (albeit horrendous) former CEO but he's been gone for over five years. It's time to move on and stop talking about the past. Regardless of your opinion on former leadership, I have never worked for a company who so openly trashed prior leadership. To speak the obvious, that team paved the way for this one and a little professional courtesy is lacking. Knowland must have been moderately successful before any of us came along; successful enough to give you your platform/soap box to stand on. Besides buying up a bunch of competitors to elimate all competition and then mercilessly jacking up the price on their poor customers without regard to the damaged reputation they so claim to want to rebuild, they really haven't lived up to their own hype. They still have the same questionable core data with the same huge gaps and the same core missing components. They still lose a significant percentage of clients each month, growth is stagnant at best, particularly compared to the money they've spent on buying all their competitors and hiring more six figure executives who have no clue what goes on at the ground level and rarely make time for regular client or employee interaction. It seems they're too busy sipping lattes in the twenty meetings they hold daily to talk about how great they are in comparison to those before them. Simply put: They've increased the cost of the same crappy data, and instead invested in a prettier package. The sales team consists of a bunch of egomaniacal millenials with no experience in the industry trying to sell a product they don't understand and then bragging about all the knowingly bad deals for customers they've closed
