Kriya Reviews

We were sorry to read this review as clearly your experience with us was not a positive one and as we try to be fair with all our employees, both former and current, we feel it is only right we should respond to your review. We would certainly agree that we have an immensely talented team. Our people are paramount to us, they are what make MarketInvoice a truly unique place to work and it would be remiss of us not to mention this. We do encourage our employees to have an opinion, we do expect them to bring their experience and skills to the fore and we hope that this encourages people to feel included and that they are able to make a difference. Reviews and indeed responses are not scripted. As I am sure you will be aware, we cannot remove responses from the site, only Glassdoor has the right to do this and we actively encourage not just current employees, but people who interview with us and those who leave the company to rate us on this site as we want people to have a full understanding of what it’s like to work at MarketInvoice. The senior leaders at MarketInvoice have worked hard to increase our transparency, ensure effective communication across the business and offices and to welcome all opinions from people. We ran our first employee engagement survey earlier this year, we have a culture committee in place (this is deliberately run by people from across the business at all levels and with a revolving chair person to ensure fairness and transparency) and we ensure we have all company meetings every Friday along with town halls, strategy meetings, lunch and learns and leadership meetings (which are open forum and can be listened to by anyone in the business) all in a concerted effort to make sure we keep our people informed and at the heart of the business and its decisions. We are a small company now going through an exciting growth phase and whilst last year we did have to restructure some of our teams, we are firmly on a path of growth and expansion. We move into new, larger offices soon to support this and retention of our current team is key to us reaching our goals and being successful, we in no way have had or intend to have a revolving door view to our employees. We are grateful that you have given us feedback and we are sorry that on this occasion it hasn’t been a positive experience for you, but rest assured all feedback is taken seriously and of course, it goes without saying that we do wish you well in your next role.

Thanks for the feedback. We hired a lot of people last year to accommodate our growth, and that did lead to some friction, especially when we changed our sales structure. We have a lot of loyal MarketInvoice veterans who’ve been here for a long time and witnessed the really tricky start-up times; and it wasn’t easy bringing so many new people in a short space of time. We’ve listened and made some changes since then and as a result we’ve made massive strides forward with our working culture, opportunities for progression and training. Feedback like this has really helped us design a new, transparent way of hiring and working – so thanks again! Paul