Pros
Primarily remote work. However, flexibility varies significantly by department. In some teams, office-day requirements are rigid to the point where even reasonable personal needs couldn’t be accommodated or swapped.
Cons
I really wouldn’t trust the last two positive reviews. They have been done my management in an attempt to save face. Where to start on the cons • The tech situation is dire. Years of tech debt, constant patchwork fixes, and outright resistance to upgrading tools. Calling itself a fintech felt almost absurd from the inside — nothing about the infrastructure resembled a modern financial technology company. • The product proposition was murky at best, and internally, no one could articulate a clear value story. • Senior marketing leadership, namely the CMO but the others are also incredibly incompetent, lacked clear strategic direction. Decisions often seemed top-down, with little space for healthy challenge or alternative viewpoints. Despite this she had absolutely no idea how the day to day worked and added no clear value to the business marketing growth. • The cancellation journey for users was so convoluted that it felt deliberately discouraging. Considering the financially vulnerable audience, this left a genuinely bad taste in my mouth. • The recent wave of redundancies is being handled, in my view, extremely poorly. Communication felt inconsistent, emotionally charged from managers not being made redundant, and at times unprofessional bordering on unlawful. The process left many employees feeling unsupported and confused. • Junior team members — even those far removed from strategy — were expected to contribute heavily to business-level OKRs, creating a sense that roles and expectations weren’t clearly defined.
