Not to smear company name, but just observations during my stint.
Pros
- Decent pay. - Accessible location with malls and a train interchange nearby. - Good place to start a career with and to learn benchmark practices in the industry - Mentor and buddy system greatly helps the new hire to learn the ropes and integrate into the new company and team quickly. - Large pantry. - Mainly friendly and personable colleagues with a respectful environment. Emphasis on MAINLY. - Collaborative overall environment across departments; you scratch my back, I'll scratch yours. Hence, help will be readily available if you ask or are willing to learn. Even more so with the amount of resources, work instructions and guides available. - Leadership genuinely places emphasis and puts in effort on employee growth and development initiatives. - Issues can be raised to superior without fear of retaliation or reprimanding. - Continuous improvement is emphasized for processes, so there will be constantly new things to learn.
Cons
- Hierarchical environment. - Unfair distribution of workload which leads to employee dissatisfaction and resentment over the long run. - Management sometimes deliberately chooses not to listen to employees. They will give excuses, avoid accountability and responsibilities and can come off as dismissive. - The environment can come off as very stagnant as feedback is sometimes dismissed as unnecessary or simply "this is our way of doing things" especially when it comes to employees who have been around longer. - A constant emphasis of continuous improvement sometimes leads to too many changes ongoing at a time. Constantly, employees are expected to learn and quickly adapt to new processes and practices on top of juggling our own workload. - Very steep learning curve. Once trained and signed off, you are often on your own as the others are too busy with their own responsibilities. Coupled with the constantly changing processes, learning agility and being able to adapt quickly is key. - While having so many resources and information readily available is helpful for employees, the amount of platforms, databases, emails, folders, drives and even our personal notes we have to look through eats into a lot of time. Centralizing resources into a single platform or database may be considered. - Some employees have clique mentality and hence making it hard for newer hires to fit in. Communication is also sometimes done in a loaded or passive-aggressive manner. Workplace bullying and employees shouting at each other has also been observed. - Some employees avoid responsibility by digging their heels in when taking up new initiatives or projects, while others deliberately turn a blind eye, sweep issues under the rug or just keep quiet so as not to get into trouble or invite more work. - Be prepared to be flooded.
