LanceSoft Reviews

3.7

69% would recommend to a friend

(1,248 total reviews)
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Ram Karuppusamy

74% approve of CEO

70% positive business outlook

LanceSoft has an employee rating of 3.7 out of 5 stars, based on 1,248 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LanceSoft employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

1K reviews
3.0
5 Nov 2020

4

Recommend
CEO approval
Business outlook

Pros

Leading Future Company, Give opportunity to work with new technologies, On time Salaries and more benefits, The team effort for the resolution of any aspect is highly professional. free meals, insurance

Cons

No vacation leaves. busy working Environment.

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LanceSoft Response
5y
Thank you so much! We will continue to keep up the effort and try to improve in our service quality with your feedback.
1.0
9 May 2018

What??

Recommend
CEO approval
Business outlook

Pros

Personable, sure. If you consider talking to a brand new person every time.

Cons

They contacted me off Indeed and said I was a perfect match to work as an office assistant with their client UPS. After calling them and confirming my interest, they said I'd get a call from the employer to schedule an interview within the next week. I waited until then and got a call from them instead, stating "I didn't need an interview because the employer took one look at my resume and decided it wasn't necessary. I was hired." So I proceeded to fill out onboarding documents and got all the way to the start date. Never got a call from LanceSoft or UPS themselves confirming a date. I show up to the confirmed location on the previously mentioned start date and, their HR said they never heard of me?? The office assistant position was filled?? And all positions within UPS absolutely require an interview?? I call and discuss the issue with LanceSoft. I get an email a day later, I'm ready to start at UPS! For a night time audit 4am to 9am. What????????? Emailed them and expressed my confusion and disinterest in the random position. Haven't heard from them since.

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LanceSoft Response
5y
We are sad to know you did not have a great experience with us .Please do reach out to us directly with any feedback on our website (www.lancesoft.com) and raise a ticket in our message box so we can respond to it immediately.
1.0
6 Jan 2020
Recommend
CEO approval
Business outlook

Pros

None. If my coworkers and supervisor had not been amazing, I would have quit. (I've worked as a contractor with several other agencies in the past, I know what to expect, and my experience with LanceSoft was really that terrible.)

Cons

- LanceSoft misrepresented themselves right from the start, both to me and to the company (I'll call it Acme). LS approached _me_ with the opportunity, they asked if I was interested, and then they proceeded to discuss Acme as if LanceSoft was working on Acme's behalf. They were not. After I started the assignment, I found out that _no one_ at Acme had even heard of LanceSoft before, not even the group in HR who had posted my contract online. (When your supervisor wonders out loud in front of you, saying, "How did you even get interviewed?" you know something's weird.) - If you have given them any indication you're interested - even if you haven't signed any paperwork - LanceSoft's recruiters will call/text you day or night if you don't answer every single email immediately. I was working on other contracts for other companies while I was interviewing with LanceSoft, and the interruptions were constant. - The hourly rate you are promised at first is _not_ your take-home pay: it is your rate PLUS LanceSoft's commission. They got my verbal agreement, wrote up the first batch of paperwork, and then came back to me with the real rate amount (a twenty percent difference exactly). My pay was barely enough to make the contract worthwhile for the three months in question, but not enough for me to consider staying on. I wanted to stay at Acme, my supervisor at Acme wanted to keep me, but I just couldn't afford it.

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LanceSoft Response
6y
We are very sad to know you did not have a great experience with us. Thank you for your feedback. We constantly look to improve with every feedback we get and we take them very seriously.Please do reach out to us directly with your detail feedback on our website (www.lancesoft.com) and raise a ticket in our message box so we can respond to it immediately.
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