LanguageLine Solutions Reviews

Paying peanuts and have a unreasonable high expectation of work produced. Have qc team and backend team on silent surveillance the whole time. Catching the slightest mistake possible and penalising hard for that. Do not be mistaken, they will say it was their partner that hired me. Not them. They outsource manpower hiring to hr companies but THEY. THEY set up framework , rules and regulations. Not the hr company. Absolutely horrendous job. Could be on calls for hours but getting 15 sec break each call. Could be dragged into overtime involuntarily. Cannot end call unless you wish to get suspended. Trash practice

Don't be fooled by the fact that you can work remotely; they don't allow you to leave your device/PC at all and track how long you take breaks. No matter how long your previous call is, the standard is that they will only give you 15 seconds until the next call comes in. Usually, the next call will come in immediately due to the very high volume in the amount of calls, unless if it's a holiday in America. The server's connection is very unstable and sometimes it's very difficult for you to hear what the client is saying, but you will still need to force yourself to interpret. You will likely get very burnt out from the job, there is very high turnover rate and people come and go a lot. You are most likely not going to be their direct employee because they outsource it to a lot of recruitment/HR agencies.