Reviews by job title

3 reviews
1.0
5 Aug 2016

Squandered Potential

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

LaunchCode’s mission is its most powerful selling point. Together with positive press coverage, strong social media, a good website, and broad support from the community, the organization tells a great story to candidates, employer partners, and prospective investors. As a result, the organization receives a high volume of qualified job candidates who are eager to dedicate themselves to solving entrenched economic problems. It should give applicants pause, then, that so many positions remain vacant for a long period of time, and that turnover at the organization has increased as the organization has grown.

Cons

LaunchCode's mission promises significant societal impact, and the organization attracts engaged, motivated professionals who are passionate about producing change through their work. Unfortunately, the nonprofit suffers from all the hallmark ailments of founders syndrome: a largely inexperienced senior management team intent on keeping total control of decision making; an executive director who is reluctant to take input from staff; management that fails to share information about their projects or the organization’s focus; a deep-seated belief in the organization’s uniqueness despite ample evidence to the contrary; and a founding team that avoids taking responsibility for failures, instead placing blame on mid-level and junior employees who are regularly undermined and denied the basic tools they require to be successful in their jobs. As a result, the organization continues to struggle. It has expanded too quickly, and leadership has failed to create strategic goals or produce the outcomes it has promised. While these mistakes are common among start-ups, rather than learning from their failures, the director and a handful of his VPs have been strident in their refusal to evolve. A brief list of nonprofit ethics and best practice violations I observed or participated in during my time at LaunchCode include: • Reporting falsified financial and placement data to state funding agencies, existing and prospective donors, and the board. • Reporting inflated outcome data to clients, investors, employers, and the media. • Submitting inflated salary and program budgets to investors. • Maintaining a significant cash reserve while claiming urgent financial need. • Instituting substantial pay disparities between staff doing the same work who have relatively similar educational and professional backgrounds For an organization that exists in the public trust, participation in any one of these activities would be troubling. That all of these practices continue with the knowledge of a handful of LaunchCode’s leaders is reprehensible. LaunchCode’s informal motto, cribbed from a speech by President Obama, is that “if you can do the job, you should get the job.” In LaunchCode’s short life, many of those who can do the job have quit or been pushed out. Many in leadership who got the job were afforded that privilege not because of their skills or experience, but as a result of their pedigree or proximity to the founder. In turn, they have suppressed evidence of their mismanagement and disregarded the spirit and promise of LaunchCode’s mission.

1.0
18 Mar 2018

Not what it looks like

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Attracted some very well intentioned and lovely people. Good opportunity to meet tech people in St. Louis and other US cities.

Cons

Dishonesty around cohort outcomes, placements, and the diversity of candidates. A serious discrepancy between the organization's mission -- especially regarding women and people of color in tech -- and how employees are treated behind office doors. While tech is not known as a particularly inclusive industry, the sexism, casual racism, and bloated white male egos on display at LaunchCode still manage to go above and beyond the usual. The people in management roles generally have very little experience in both business and leadership, leading to a work culture predicated on stress, frustration, and finger pointing that goes all the way down the employee chain. Business goals are not grounded in any sort of real strategy and change so frequently that it's hard for projects to gain momentum (and no, it's NOT "just how it is in a startup.") Overall a lot of missed opportunities to be a great organization and a great place to work. TLDR: There's been close to 70 or 80% turnover in just the last three years or so.

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LaunchCode Response
8y
While LaunchCode appreciates feedback from employees, [we both systematically and casually gather staff input via: monthly open-door idea sessions with the Executive Director (for which he personally prepares breakfast), quarterly focus groups with a cross-section of differing team members, semi-annual anonymous employee surveys, exit interviews, and weekly one-on-one meetings] it's important to correct several inaccuracies in a bygone employee's review posted here. LaunchCode’s reported apprenticeship placement and education metrics are absolutely accurate and audited. Since 2014, we have launched 1,093 careers and educated 4,600+. Opening doors to opportunity for diverse candidates is very important to LaunchCode. Our goal is to beat industry norms in placing women and people of color in tech careers. To date, 23.9% of placed LaunchCode apprentices are female and 2.6% self-report gender as ‘other’, similar to the industry as a whole. And while the US Equal Opportunity Employment Commission reports that tech sector employment is 68.5% white, 58.8% of those placed by LaunchCode in an apprenticeship self-report as white or Caucasian. For courses with 2017 start dates, 49% of our students were women and 45% were people of color. Through our education programs, we are building a pipeline of diverse, skilled technologists. And just today, LaunchCode announced the Discovery program, which provides free up-front skills training through a partnership with the St. Louis Public Library, to further open avenues to tech careers. Anti-bias and inclusion work is also extremely important to our internal operations. LaunchCode staff is 50% female, and the leadership team includes 5 women. We have a friendly, open and supportive work environment. Additionally, staff regularly participates in training to understand unintentional bias and build inclusion, and we will continue to dedicate significant time and resources to this work. LaunchCode’s leadership team contains a mix of seasoned managers and young talent. We are investing in multi-day professional development for those new to directing others. The Executive Director and COO each have significant strategic leadership experience and have developed clear road maps for LaunchCode’s growth and success, while allowing nimble market reaction. TLDR: An amazing, respected team of LaunchCode staff – grown to 44 strong today -- has built a sustainable nonprofit organization committed to helping others launch tech careers. I am happy to address any questions about working at LaunchCode, emailed openly to my attention at lori@launchcode.org. Lori Rasmussen VP, Finance & People Operations LaunchCode
1.0
31 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Employees are passionate about the mission and helping people.

Cons

The entire organization operates on a pay matrix that Leadership says is to promote equity - in reality, it keeps pay down, reduces raises, and ensures that the only way to receive more than a 1-2% increase in pay (despite meeting goals) is to manage other people. I faced harassment based on gender and fertility status and the HR department did not follow up after I made a complaint. In addition, multiple emails were sent out with Christian imagery on Federal holidays. A company wide retreat was scheduled during the Jewish holiday of Passover. The CFO, Interim Executive Director, and HR department all lack integrity in a serious way. HR does not understand their own policies in the handbook at the detriment to the employee. The CFO encourages employees to then skirt around HR to take time off and says things like "I'm trying to hint here, don't make me say it." When I raised my concern that the HR department and CFO were giving me information against policies, the Interim ED threatened retaliation saying that "your only option is to tell people you are satisfied with the outcome of your discussions if you want to remain working there." Finally, read the mission statement before you begin. There is nothing about diversity in the mission statement - while the employees may be dedicated to bringing diverse talent, it's not the mission and the Board certainly only cares about the total number of hires. Eventually I ended up leaving and getting a job that pays double the salary and respects my identity as a working mother and Jewish person. For reference, I brought in over half the revenue on my immediate team so I was not an under-performer.

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LaunchCode Response
3y
First, LaunchCode takes allegations of discrimination and harassment extremely seriously. In the case of this reviewer, LaunchCode’s senior leadership and People Operations (HR) department feel we provided all the support, information and tools needed to address the reviewer’s personal situation. LaunchCode has a thorough Employee Handbook that outlines our policies, values, benefits and expectations and we work hard to ensure all employees know and understand the handbook. We are extremely proud of the benefits we offer, including competitive pay with a transparent pay matrix and promotion process and a generous parental leave policy that is offered to all eligible employees, regardless of gender. We are also proud of the diversity of our staff and are intentional about respecting and celebrating our differences through initiatives like a monthly Equity Lab, our work through the Forward Through Ferguson roundtable and more. LaunchCode is not affiliated with any one religion or political agenda and we treat employees, learners and community members with respect no matter their beliefs. LaunchCode’s mission is to create pathways into tech careers for those who have historically been shut out of the industry due to barriers often presented by traditional educational pathways like a 4-year degree. We value diversity and adding diverse talent to the workforce is central to our work, however first and foremost, our mission is to connect talented people with opportunity, no matter their race, gender, background, educational experiences or zip code. Still, LaunchCode students are far more diverse than the current tech workforce and proudly reflect the communities we serve. All in all, LaunchCode is proud of the thousands of lives we change each year and the dedication and passion of our team. While we take all feedback seriously and we’re always working to enhance our workplace, this review does not reflect the values, mission, vision and policies of LaunchCode.

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