Level Agency Reviews

PTO policy sucks, leadership needs a massive overhaul, toxic work environment continues and nobody wants to listen to employee concerns, the lower level employees are always the scapegoat because leadership won’t take accountability, workload overwhelming and they think changing process every month will help that but it doesn’t, they have an open door policy but it doesn’t help anything because you still have managers and team leads treating the employees under them poorly, no job security, unhappy clients because everyone is so busy they can’t give client proper care and leadership blames everyone but themselves, blindsided and laid off a great portion of employees last year and made them sign forms that they wouldn’t speak negatively about the company, no payout of PTO that you EARNED when you leave, they keep track of every little task you do daily but say they trust you but in reality they just want to figure out how to put more work on you, the compensation is low for industry standards and for the large loads of work they put on you and work-life balance has become non-existent. And if you want big flashy clients and campaigns, this isn’t the agency to work at. The amount of amazing workers that have voluntarily left Level over the last year should speak volumes on they decline of their culture.

I think it's summed up in the sentence on their career page: We reward brilliant, hard working people and have a promotion/compensation scale that accelerates faster than any firm outside of Silicon Valley. We demand and thrive on a healthy amount of conflict and it is this core operating ethos of mature, professional, healthy conflict that allows us to create what other companies cannot, to produce results that keeps clients coming back month after month to help them drive more revenue. Level Interactive is for top shelf talent only. If you’re interested, we’d be thrilled to connect with you. They mention conflict, sorry "healthy" conflict, TWICE. Along with flamboyant, empty promises. There is plenty of conflict and long hours. I'm not one to shy away from hard work, but the long hours are not due to creating awesome marketing campaigns and ensuring great returns for clients, it's because you are there fixing mistakes. These mistakes unfortunately stem from the decisions of management.