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Liberty Mutual Insurance

Engaged employer

Liberty Mutual Insurance Reviews

3.7

63% would recommend to a friend

(10,081 total reviews)
avatar

Tim Sweeney

65% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

10K reviews
3.0
16 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Good flexi benefits Work life balance - no overtime needed .........................,.,, Fast career advancement - outspoken people gets promoted quickly

Cons

Unfair work distribution - efficient workers are given more work to do Micro management Politics Too many slackers and irresponsible co workers

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Liberty Mutual Insurance Response
8y
We appreciate you spending some time writing down your thoughts. We work hard to provide an open, positive work environment that employees can be proud of. We always welcome opportunities for improvement. Thanks again for sharing.
5.0
8 Dec 2015
Recommend
CEO approval
Business outlook

Pros

I worked in the finance department. Very collaborative environment, everyone was willing to teach as long as you take initiative.

Cons

Felt too much like a family, not very competitive and made me very sad to leave. That said, there was limited upwards progression for me.

2.0
21 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Backing of a large american insurance group. Supportive colleagues who try to navigate challenges together. Work from home is unlimited. Very flexible. Guidance is 2 days per week. Many employees don't go to office anymore. Plenty of desks.

Cons

Reorganizations feel frequent, and leadership positions are sometimes left open for long periods. Headcount has noticeably reduced in recent years. From an employee perspective, many projects seem on hold and there is little visible investment in technology. Daily processes still feel very manual compared to what peers in the industry are doing. Communication can feel reactive, with changes often coming as a surprise.

Viewing 1 - 3 of 10,081 Reviews

Glassdoor has 11,363 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.