Does Lighthouse Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Lighthouse Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Lighthouse Credit Union. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Lighthouse Credit Union?

30% of Lighthouse Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lighthouse Credit Union 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Lighthouse Credit Union?

Contact Center Representative (4) , Member Service Representative (4) , Member Experience Specialist (3) , Teller (3) , Customer Service Representative (2) , Director (2) , Manager (2) , Team Member (2) , Vice President (2)

What are the pros of working at Lighthouse Credit Union according to real employee reviews?

"Good Benefits" ((in 6 reviews)); "great benefits, people are nice, management is respectful" ((in 4 reviews))

What are the cons of working at Lighthouse Credit Union according to real employee reviews?

"Management was poor and lacked communication." ((in 6 reviews)); "Teams operate in silos, and senior leadership does not appear aligned." ((in 4 reviews)); "Staring pay could be better" ((in 4 reviews)); "Toxic management/executive team, favoritism, bullying, no transparency, no clear understanding of roles/responsibilities, micro management." ((in 4 reviews)); "There is no open door policy with certain managers and they will not hear any concerns or questions you may have." ((in 3 reviews))

What are employees saying about Lighthouse Credit Union redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lighthouse Credit Union redundancy and their outlook for job security at Lighthouse Credit Union in 2026.

Lighthouse Credit Union Reviews

2.6

30% would recommend to a friend

(62 total reviews)

Chris Parker

41% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (62 reviews)

Lighthouse Credit Union has an employee rating of 2.6 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lighthouse Credit Union employee rating is 30% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

62 reviews

1.0

18 Jun 2026

Worst leadership I have ever seen

Member service representative

Recommend

CEO approval

Business outlook

Pros

Some good coworkers helping the day go by

Cons

Horrendous leadership from top to bottom. The leadership will talk about accountability but will be the first to point fingers when things go wrong. They harass when they don’t get their way, threaten, and cultivate a toxic work environment. The higher level management is so obsessed with their own work culture at HQ, they ignore what goes on in their own branches.

Lighthouse Credit Union Response

1w

Thank you for sharing your feedback. We’re glad to hear you’ve had positive experiences with colleagues as those connections matter. We are dedicated to listening, learning, and continuously improving, and we take all concerns seriously. Your input is essential as we work to create an environment where every team member feels valued and supported. We appreciate you bringing this to our attention and encourage you to reach out to us directly to discuss your experience.

4.0

14 May 2026

Great place to work with local focus

Project manager

Recommend

CEO approval

Business outlook

Pros

Great place to work, great local focus

Cons

None that really surface when I mime

Lighthouse Credit Union Response

1mo

" Thank you so much for taking the time to share your positive experience with us! Your feedback is incredibly valuable as we’re committed to fostering a positive culture where people feel supported and valued.

1.0

30 Apr 2026

Meh

Vice president

Recommend

CEO approval

Business outlook

Pros

The individuals you get to work with every day are truly amazing. Continuing education is important to the organization, as is comp and benefits.

Cons

While the individuals are amazing, senior management, including the CEO, are completely out of touch with what's happening in the organization. Unfortunately, important decisions like laying off several team members on multiple occasions. are being made by those same aloof individuals.

Lighthouse Credit Union Response

2mo

Thank you for your feedback. We're glad that you had a positive experience with your colleagues and our focus on continuous development. We take your perspective on leadership and organizational decisions seriously. We know that difficult decisions like workforce changes don't always align with every individual's experience, and we approach them with care, transparency, and respect for those impacted. Staying connected to what our team members experience day-to-day is a priority, and feedback like this reinforces the need to keep listening and improving. We appreciate you taking the time to share your experience and wish you the best moving forward.

Viewing 1 - 3 of 62 Reviews

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Jobs at Lighthouse Credit Union

Lead Business Intelligence (BI) Engineer

Director, Talent Development

Dover, NH

View job

PR & Communications Specialist