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      LivePerson

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      LivePerson Reviews

      2.5

      23% would recommend to a friend

      (956 total reviews)
      avatar

      John Sabino

      31% approve of CEO

      16% positive business outlook

      Ratings by category

      3.0

      Diversity and inclusion

      3.0

      Work/Life balance

      3.0

      Compensation and benefits

      2.6

      Culture and values

      2.2

      Senior management

      2.2

      Career opportunities

      LivePerson has an employee rating of 2.5 out of 5 stars, based on 956 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LivePerson employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      956 reviews
      2.0
      15 Jun 2026

      Great benefits overshadowed by instability and frustration

      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, Solid Compensation, work life balance

      Cons

      There is a frustration that is very palpable throughout the teams that stems from there being no clear direction, no job stability (there are layoffs every quarter- and they removed many of the people that built out the systems) which leads to lack of product stability for the products and backbiting for the teams This also means they tend to sunset products wo client notification or knowing why and who used the integration.

      Viewing 1 - 3 of 956 Reviews
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      ReviewsLivePerson reviews

      Glassdoor has 1,004 LivePerson reviews submitted anonymously by LivePerson employees. Read employee reviews and ratings on Glassdoor to decide if LivePerson is right for you.