LocaliQ Reviews

Leadership has changed greatly and things feel rudderless. People enjoyed working under former leadership, but they doesn’t seem to have much (if any) sway over the current direction. The new leadership team came in on the product side when we acquired Perch, a social monitoring app. To me, the new leadership doesn’t have a grasp on the small business owner market space, doesn’t understand their needs, or potentially just doesn’t care. They put new people in leadership roles, and they do not understand the space. At all. Frighteningly so. The company is no longer about helping businesses grow. It’s no longer about doing the right thing for our clients. That is sad. Bringing in new “big names” instead of using the talent who already understands the audience was a strange (and likely expensive) move. Seems odd when expenses are being cut everywhere else. Thrivehive under pays for important positions - the ones who interact with clients on the front lines (designers, customer success). They have people higher up that have no idea what they are doing. Leadership keeps changing and high up people disconnected with the day-to-day continue to get more promotions. The engineering team is really out of touch with what the clients need. The product is TERRIBLE. Not a little bad/needs improvement ..like, this product was ok 5 years ago and is horrendous and outdated and completely useless now. Selling ThriveHive to clients felt wrong, morally. 80% of the quality talent left this year. The only left are the ones who couldn’t get a comparable job at another company since they are ill equipped for the position they have (ie the product managers), they are too new to know better, or they don’t have the confidence to leave. Benefits are a not good (especially for a tech company). Medical insurance is crazy expensive. Plus, I heard they even canceled the Christmas party this year to “end the quarter financially on a high note.” You can tell from that how much they value the well/being and happiness of employees. The HR team is as bad as that they come. Leadership is unresponsive and lacks both empathy and passion for the job. This department does nothing, at best, and at worst, impedes progress. Beware; there is MAJOR nepotism at this company. The worst I have ever seen. Ultimately, leadership doesn’t care about their employees, and they definitely don’t care about the clients. Product is insanely over priced and completely useless. Paid campaigns are over priced and largely ineffective. Website builds are in a downward spiral (both in quality of output and time to get completed).

I wish I had more positive things to say about my time at Thrivehive, but alas the majority are negative. For starters, the health insurance is absolutely terrible. The most bare bones plan is EXTREMELY expensive, just for medical, with no drug coverage, a limited network, and a very high deductible. Every person on my team was wildly underpaid for Boston averages, and raises are minimal at best, nonexistent at worse. The company will do anything to cut costs, such as eliminating the holiday party, no bonuses, and 0 employee recognition of any sort. The executives at the company, especially at the C level, are completely unfeeling and emotionally devoid, and take no time to get to know their teams at all. The turnover rate is the highest I have ever seen, and upper management constantly makes poor decisions that results in amazing, high quality employees leaving or being let go. Perhaps the worst of all, however, is the nepotism. I would wager to say that a MINIMUM of a quarter of every team was hired because of who they knew rather than having a single qualification. Sons and nephews of VPs and C-level positions are given jobs with 0 credentials, but those without any “special relations” are treated terribly. I’ve worked at several large companies and I have never seen anything like it. Nepotism truly rules Thrivehive.