Lofty Reviews

2.2

26% would recommend to a friend

(75 total reviews)

Joseph Chen

28% approve of CEO

22% positive business outlook

Lofty has an employee rating of 2.2 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lofty employee rating is 41% below average for employers within the Real estate industry (3.8 stars).

Reviews by job title

75 reviews
1.0
30 Mar 2018

Toxic environments and clowns that run the town.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Anything that was once good is gone. CMO Matt Murphy stepped down. Leaders that care, before the CEO became involved more. Generally the teammates are great, and everyone shares the same vision to win and succeed, except for a few who are eyeing for sales lead titles— they’ll steal your sales. Snack room and offering is great, and plenty to choose from. Benefits are fully paid for, except if you’re in Phoenix. The office chairs are comfortable.

Cons

Racist toxic environment where whole sales team in PHX calls CEO “washy washy” (family guy reference), and nothing gets done. Nickname has traveled to Salt Lake City also. This company embraces racism. CEO always threatens to fire people, reminds people they are overpaid and can be replaced by oversea employee. Joseph Chen (CEO) will remind you, that after a 1/2 hr meeting, you’ve wasted a calculated cost of $13,000,000 of his time or some inflated value he sees himself. Every time a leader leaves a team, Joe will trash the leader, saying they’ve failed to step up- and that they are cowards and useless. He pits our Salt Lake City and our Arizona teams against each other all the time, telling both offices that they suck, all behind each others back to create a very toxic environment. He has shiny object syndrome, and will get distracted and move the whole company’s direction or operations with it. If your sales numbers are doing good, the CEO will raise your quota, making it harder to get your commissions. The CEO sees everyone as workers and does not value culture or human rights at all. He relentlessly lets people go, berates them, and reminds you how much of a failure you are. If I’m being redundant, it’s because this is what he does and has drilled into our heads. Going to strip clubs is a common thing amongst the leadership team, when they’re visiting from overseas. The overseas team have 0 respect for any teams in America. Some of them openly brags about making girls in his team cry. We attempted to have a few US employees directly report to them, but they were casted away swiftly for their behaviors in the US. Morale at the company is at an all time low- no one is respected, not even our leadership team. Everyone is apparently useless, in the eyes of Joe. False promises of 401k, stock options, and other benefits. No one gets promoted.. and if they do, it’s only a title change, or he’ll change the bonus and commission structure so you actually make less money, as a sales leader, but mask it as an opportunity. Joe will expect you to work everyday and every night— US and China hours.

1.0
10 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Location is nice, plenty of parking. And the people are friendly.

Cons

You give the company everything, but they DO NOT meet your basic needs. There is NO development because leadership themselves are under skilled. There is no career path for anyone in the company except managers they give themselves new titles frequently to separate themselves from their subordinates and to look good on paper. There are no resources and if you're looking for help to successfully do your job, good luck finding it! You don't have consistent 1-1's and when you do have one it's a waste of time because nothing comes out of it. It's a superficial way for your manager to act as if they're managing you. Your workload increases but your pay stays the same. My advice would be for HR to take a long hard look at the people they have in leadership and clean house. It will never improve with the people that are currently in place.

1.0
17 Mar 2019

Terrible.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Chime fills a niche where they can be competitive... if they were competent. The CRM is a pretty good tool but the support and service behind the tool are trash.

Cons

The main office is in Wuhan, China and they have little to no understanding of the industry, let alone the English language. Chime also has offices in the Philippines and Utah. Management is incompetent to a degree unseen in a profitable company. While I was there, EVERYONE is too busy putting out fires to innovate in a way that drives growth. The CRM is useful but not worth the absolutely terrible customer service and the fact that the company has very little interest in providing decent customer service. They treat their employees like trash. Blaming them for the company's problems. The client-facing employees have to deal with a deluge of pissed off customers AND the wrath of upper management in China. The parent company, Renren, was once a well-known social networking website in China but it lost out to WeChat in an embarrassing way. The company hasn't learned from that debacle. The office in the Philippines is the whipping boy of the company and very few in management stand up for them. It's really sad.

Viewing 1 - 3 of 75 Reviews

Glassdoor has 75 Lofty reviews submitted anonymously by Lofty employees. Read employee reviews and ratings on Glassdoor to decide if Lofty is right for you.