Pros
For the New York office, you get to work in a WeWork space. That's about it. Opportunities available to visit Boston, San Fran, and maybe the HQ in London if you're lucky. Free healthcare as well.
Cons
I want to be completely transparent with who ever reads this review, because if I can guess, you're about to graduate college and are looking to move to NYC for your first job and are considering applying or have done so already and have accepted an offer from them. I'll start with the culture. When I started at LoopUp, the culture and office and environment was very relaxed, collaborative, and you actually felt like you were coming into a family. We had happy hours, we hung out outside of work, it seemed like the perfect mix of work and play which is important to have. But after a few months, the culture slowly shifted from that to something that requires you to walk on egg shells, to not feel like you have a voice, to literally dread coming into work everyday. You are also singled out and made to feel like a pariah if you don't eat, sleep, and breathe conference calling, and are made so uncomfortable and alone until you start faking positivity and then management will leave you alone. Which leads me to my next point: the job, the day to day, and the perception of the job versus the reality of the situation. The job, albeit being advertised to be a very dynamic position, is nothing like it. You're a telemarketer. You're a telemarketer with a fancy title to hide the fact that you're a telemarketer. y Management will say that it's not luck, but thats false. It's 100% luck. Maybe you'll have someone answer, but 75% of the time they hang up on you, unsubscribe from your email, or tell you no thanks on linkedin. There's nothing else you can do, but management doesn't see it like that. They've been with the company for so long, and if you're struggling, be prepared for incredibly uncomfortable and threatening conversations where you're constantly asked "what can you do differently?" and you just sit there because you both know that there's nothing you can do. This ties in to my next point about the pay and commission structure. If you didn't know already, LoopUp is an English company, and with that, you're pay frequency is once a month. ONCE. A. MONTH. So if you're moving to the city from out of state, you're going to struggle extremely hard to pay rent, pay for your subway card, and basically have a social life and you're going to have to rely on your parents or whoever for financial aid. The only redeeming quality is that this past January as an act of desperation the senior level executives raised the base salary by $7k because a lot of people were leaving because of it. This wouldn't be an issue if you were constantly getting commission every month, but this isn't the case. And commission is the only reason why anyone gets into sales. At LoopUp the commission structure is incredibly perplexing and complicated. It's not like in a normal role where you close a client and then get commission based off of how much the annual reward would be, here its based off ramping, usage, watermarks, etc. B. Also, there is a 401k plan, but the company doesn't match, which is pretty demoralizing as theres really no point of contributing to one if there's no match. Perhaps the biggest issue here is that there is no HR. There is no managerial training, and management is disrespectful and uses fear mongering as a tactic to try and motivate you to perform. There is not a single person who is happy in that office. In any sales environment, you're never as good as your last month. So if you had a good month, and then a slower one the next, be prepared to go from being praised to ostracized in a matter of days. They will ask you to stay late to call, to come in on Saturdays and give up your weekends. Completely ridiculous. This office is the most toxic environment I've ever seen.
