Pros
Interesting, challenging work. The Lucid team as a whole really believes in what they are doing. Most of the team is friendly, engaged and intelligent people, if not terribly diverse. The health benefits are good.
Cons
Management is very in-grown and young. Most have not had another job since college. The most important thing is to put on a happy face, and not to question. And never criticize. If you have been around the block a few times, this is not the place for you. The attitude is to pretend everything is great all the time, and this leads to a LOT of back room gossip and wasted time in conjecture about how things really are from a business perspective, and failure to face the real problems confronting the company. I saw sales exec after sales exec come in, make a bunch of promises, and management base their projections on these fantasies, and then reality came out short. Operations management has no experience and while in some cases mean well, are learning as they are going, but just keep repeating the same mistakes in evaluating personnel, and lose the best talent. The main technical problem is that the product is a 'nice-to-have', and they are trying to sell to building management professionals who already have heavy investment in their own systems. The champion is often someone in sustainability who cannot necessarily dictate to the Facilities and IT departments the priority to install the Lucid system. The software has virtually no quality control. Lucid uses an extreme form of agile programming, but left out the QA part. This leads to a lot of frustrated customers and an under-appreciated customer service group. Like a lot of companies trying to strike it rich, Lucid is always chasing the next big win instead of really providing a quality product. New features are released half-baked with little or no documentation, and by product managers that have no experience in the industry. There is no career path unless you are one of the teachers' pets, and people are grossly underpaid. In the last year, people were hired from the outside in a huge expansion at high rates and it left no money for raises for the hard working existing team; nor were people promoted from within, except in a very few isolated cases. The attitude is that talented people are privileged to be working for a green company; that is its own reward.
