Lucid Software Reviews

In my opinion only: - Lucid's recent round of layoffs revealed a lot of inexperience and IMO lack of empathy on Lucid's part, and a chasm between preached and practiced culture. Non-impacted employees were encouraged to not reach out for days to those laid off, nor were we told who from our wider teams was laid off so we could reach out quickly if we wanted—making it feel to me like "every man for themselves" to figure out who needed our support. It almost seemed as if Lucid was trying to avoid any kind of concerted publicity on LinkedIn of the fact that they had to do layoffs, likely because of how proud it seemed they'd been of the fact they weren't doing layoffs in 2021 and 2022 while competitors were. Leadership: Don't say "we're here to help" and then be reticicent when sh*t actually gets difficult. Get in the dirt with your former colleagues and help them know you're there to help, otherwise just don't promise that. - For as much as Lucid promotes itself as the leader of the visual colloboration space, it seems to me we spend an awful lot of time eyeballing what the competition is doing instead of focusing on what seem to me like outdated areas of our own products. And for such a hotly competitive space, we feel suprisingly slow moving sometimes on competitive initiatives. - It feels like we're often conservative to a fault compared to having the scrappy startup mentality that got Lucid to the top of the pile years ago. - I also feel we're collaborative to a fault, likely as the unfortunate byproduct of selling a collaboration product. Waaaay to many meetings to talk about decisions that absolutely don't need to be made by committee. - My experience with mid-level managers at Lucid is they don't really have a lot of autonomy to make bold, confident decisions on their own without running it by their leaders first (where that over conservatism often just results in a "thank you for the idea, but that's not a priority this quarter"), and they are generally risk- and experimentation-averse. A lot of these leaders have been at Lucid 5+ years, with Lucid as either their first real job out of college or their first management experience, so I suspect they just lack any kind of context around how other companies operate. - Incredibly confusing career growth tracks that managers don't seem particuarly motivated to help their direct reports make sense of

Despite initial success, Lucid lacks a clear vision for product development, relying heavily on a product that “sells itself” without fostering innovation. The founding idea of transitioning Visio online (lucidchart) and enhancing collaboration initially showed promise but has since stagnated, leading to a reactive approach of imitating competitors rather than pioneering new solutions. This pattern is evident in their obvious desire to copy Miros UI (Lucidspark), while their own product, lags behind. Moreover, leadership's reliance recycled purpose statements reflects a lack of forward-thinking and creativity. Looking around you’ll realize that working at Lucid has lead many to a career on autopilot. (But if you need a break from the burn out and speed of tech - this is a good place to put your feet up)