Lucidity Reviews

When you work for a start-up company you are putting your trust and faith in your founder. Did this person work hard to build their career or just ride the coattails of their father? Unfortunately for me, I was dealing with a GTM founder who had no idea what he was doing but still thought he knew everything. I lost track of two things in my year at Lucidity; how many times I was lied to and how many times I had to call a prospect after them speaking with my founder to apologies for his actions. I was lied to numerous times during my interview process. I was told we had paying clients in the states and shown PowerPoints with company logos signifying that they were using the product when they were not. In my first week, I realized that I was sold a bag of lies. I should have run for the hills, but I decided to work hard and fix all these issues. It was clear Lucidity needed me, so I got to work. We had no presence in the states, so I had to handle more than I have before, marketing, social media, event planning, alliances, channel, and enterprise sales. My typical workday was 4am-8pm to handle all of this but was never acknowledged for the additional work I was putting in. My GTM founder was trying to control the entire sales process even though he had never sold a thing. He wanted to have a team take over the pilot process from me and not involve me whatsoever. I told him this was a big mistake and it ended up failing miserably. Guess who took the blame? ME! When I started to tell them we needed to hire a professional technical writer because you could tell marketing wrote our supporting documents, I was again ignored. Guess how I lost my first deal? A major mortgage company out of Texas said our docs were rookie league and they couldn’t rely on them to support the product. I was asked to build my own comp plan but when I did, I was told the investors wanted a 1 Mil AAR target. This was completely unobtainable but after constant pressure from my boss, I agreed to a target I would never hit. After my first two months, I raised my concerns with both founders. I told them I was being ignored and didn’t understand why I was hired. My founder created two meetings so we could discuss my ideas and plans, he never attended one of these meetings! He would cancel them every week, it was all just a show for the co-founder to show he was “working on it.” My channel manager was the founder’s buddy who had absolutely no experience. He talked about how he was going to sign up a few partners and then sit back and relax. Little did he know, that is when the real work starts! My founder said he wanted a channel but was always trying to take away from the channel. Questions like “How do we stop paying them after we sign the deal?” He was always looking for an out to get a few extra % of a deal. Little did I know, he was doing this to my salary also. Every part of my sales process was disrupted or taken over by my boss. He admitted he had no idea what he was doing but wouldn’t listen to me when we were in a deal. All he cared about was the sale, not is this the right thing to do for the customer. Once we got into more pilots, I realized why he was keeping me out of the loop. This product was failing in the field, crashing databases, and requiring a lot of technical development behind the scenes. They were using my prospects as beta-testers without them knowing and anytime I asked about this process, I was pushed aside. My founder would focus on one word I said wrong on the pitch but ignore the real motions of the call that had to do with the sale. He would say something inappropriate or apply pressure at the wrong time and never realized he was making the meeting go south. It was embarrassing to be on these calls but even more embarrassing when I had to call the prospect to apologize. I’ve been remote for over 12 years so being the only one in the country is nothing new to me. Trying to get into the culture of Lucidity was difficult. I would try to attend our company calls (6am EST) to share and connect with the team. I would share pictures of my kids, have then attend calls to meet my colleagues but this was for nothing. I don’t even know my founder’s wife’s name. They would pressure employees to leave 5-star reviews on Glassdoor to show the “good culture”. My founder had not traveled much so I had to hand hold him and plan everything This was another full-time job. I would try to use this time to connect but he has the personality of a rock and getting close to him was like hugging a porcupine. He proved difficult to work for when he showed no emotion or appreciation for my efforts. You would see him treat waitresses or hotel staff the same way, like servants. He would also joke about pushing other employees for no reason, he thought his job was to always apply pressure. I told him numerous times that this was unacceptable and worrying to me but as always, I was ignored. Even with all this going against me I was able to generate pipeline and secure pilots with major enterprise prospects with no marketing, reference clients or support. I put everything aside for Lucidity and was taken advantage of from day one. I was told I would have healthcare once they established everything in the states, never happened. At one point I was owed over 10k in expenses and paying interest every month, they got to it when they could. After one of our many arguments my founder had my base pay reduced behind my back. Lucidity still owes me over 20k in back base pay! I was hired as the fall guy for the founders’ mistakes and never given a real shot at success. I had a breakdown while on a 2-week roadshow, I had hives all over my body and due to all the travel, I threw out my back. This allowed me to only get 1-2 hours of sleep a night. While I was recovering and still working my founder told me to take all the time I needed and the company would support me, but when I looked at his calendar he was interviewing for my replacement. Everything he said was a lie. I was fired on a Friday at 4pm and was told this isn’t working out a day after securing the first deal in North America. No severance for all my hard work and dedication, no commission for the deal I worked on for 11 months. I wasn’t even paid correctly for my base while working for the company. Lucidity owes me over 40k and a year of my life back with my family. I gave everything to a founder who was only interested in how much he could take from me before I broke.