Lumen Reviews

3.4

58% would recommend to a friend

(7,767 total reviews)
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Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

8K reviews
1.0
4 Sept 2020

do not join

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

large organisation with presence in many countries

Cons

Too many Acquisition and mergers and can't do proper integration. Business are not stabilised. Lack of human empathy. Will see that it will move out its consumer business. Not tech savvy

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Lumen Response
5y
Thank you for leaving us a review. CenturyLink has a strong history of growth through acquisitions, which enable us to meet evolving customer demands. As a current employee, if you specific concerns you would like addressed, please reach out to us at CTLHRActionTeam@centurylink.com
3.0
6 Nov 2024

Network Focus Company

Recommend
CEO approval
Business outlook

Pros

Very driven in getting ahead thru network investment

Cons

Let down other parts of the business apart from network centric core.

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Lumen Response
1y
Thank you for sharing your feedback with us. We want to hear from people like you to learn how we can do better. We wish you all the best with the next step in your career.
2.0
5 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Yearly health check - okay only. Annual Leave - Great Medical - Good Telecommunication benefit - Great

Cons

Join at your own risk... > no salary increases, bonuses, or AWS for years...salary CANNOT keep up with inflation. > Too many systems to manage. > Uncertain process. > Unheard feedback I'm curious why they conduct employee surveys every six months when nothing is done afterward. > Sales / Account Directors are very handicap.. All are equipped with access but do not use it. It is always necessary to spoon fill.

Viewing 1 - 3 of 7,767 Reviews

Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.