Does Macpac pay their employees well?

According to anonymously submitted Glassdoor reviews, Macpac employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Macpac. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Macpac?

84% of Macpac employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Macpac 4.3 out of 5 for work life balance, 4.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Macpac?

Retail Assistant (9) , Retail Sales Associate (7) , Sales Assistant (6) , Sales Associate (6) , Sales Advisor (5) , Retail Sales Assistant (4) , Assistant Store Manager (3) , Manager (3) , Part-time Sales Advisor (3) , Retail Assistant- Sales Floor (3) , Store Manager (3) , Assistant Manager (2) , Casual Sales Assistant (2)

What are the pros of working at Macpac according to real employee reviews?

"Great staff discount and definitely high quality products" ((in 9 reviews)); "Great place to work, team is amazing." ((in 6 reviews)); "Great people and customers." ((in 5 reviews)); "Really good team and Managers to work and learn from !" ((in 3 reviews)); "Great team culture, supportive regional management, good pay, frequent training on new products, good staff discounts" ((in 3 reviews))

What are the cons of working at Macpac according to real employee reviews?

"really really really bad pay" ((in 7 reviews)); "Pay just above minimum wage, no career progression or pay review structure in place." ((in 4 reviews)); "Management is terrible, especially some managers." ((in 4 reviews))

Macpac Reviews

4.1

84% would recommend to a friend

(84 total reviews)

Paul Bradshaw

Not enough data to show CEO approval

73% positive business outlook

Ratings by category

4.4

Diversity and inclusion

4.3

Culture and values

4.3

Work/Life balance

3.8

Compensation and benefits

3.5

Senior management

3.3

Career opportunities

Macpac has an employee rating of 4.1 out of 5 stars, based on 84 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Macpac employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

84 reviews

2.0

7 Sept 2025

Less than Average

Retail sales assistant

Recommend

CEO approval

Business outlook

Pros

(At this store in particular..) Flexible with time off, great discounts, great team environment.

Cons

(At this store in particular..) No opportunity for career progression, zero feedback or recognition, extremely poor store management.

Macpac Response

8mo

Thank you for sharing your experience with us. It’s great to hear that you have valued the flexibility, discounts, and team environment at your store. We’re concerned to read your feedback around leadership, recognition, and career progression. Consistent feedback and strong people leadership are priorities for us, and we’ll ensure your comments are shared with the relevant teams to help us improve.

5.0

21 Oct 2024

Macpac

Assistant store manager

Recommend

CEO approval

Business outlook

Pros

Great company values and great teams at a store level

Cons

Since joining Super Retail Group it is becoming more corporate and less like a team environment from higher ups

Macpac Response

10mo

Thank you for sharing your feedback, and for your contribution over the years with Macpac. We’re really pleased to hear you value our company’s core values and the strong team culture at the store level- that’s something we’re incredibly proud of. We also appreciate your honest perspective regarding the shift in environment since joining Super Retail Group, and your observations about leadership and support at the store level. Feedback like yours is invaluable as it highlights areas where we can do better to support our leaders and team members more effectively. Thank you again for your feedback, they help us continue to grow and improve as a business.

3.0

18 Apr 2023

Sales Associate

Retail sales associate

Recommend

CEO approval

Business outlook

Pros

Get to work with a diverse range of people

Cons

Management is terrible, especially some managers.

Viewing 1 - 3 of 84 Reviews

Jobs at Macpac

Seasonal Casual Retail Team Member

Seasonal Casual Retail Team Member

Seasonal Casual Retail Team Member

Australia

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Seasonal Casual Retail Team Member

Macpac

Macpac Reviews

Ratings by category

Reviews by job title

Less than Average

Macpac

Sales Associate

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