Manulife Reviews

4.0

76% would recommend to a friend

(5,174 total reviews)
avatar

Phil Witherington

90% approve of CEO

73% positive business outlook

Manulife has an employee rating of 4.0 out of 5 stars, based on 5,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Manulife employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

5K reviews
1.0
4 Nov 2025
Recommend
CEO approval
Business outlook

Pros

- Company benefits is good, one of the best in the market.

Cons

- Upper management is too micro-managing. Basically the entire company just distrust their own employees. - No work-life balance. Love to conduct meetings after working hours with no OT pay. - Higher management in certain departments are too unfriendly, sarcastic. Especially if you are new here, their actions and words can be classified as bullying. - Difficult to move up the career ladder. Most of the long lasting employees are people who already in old age / planning to retire / too comfortable in their roles to be serious at work.

avatar
Manulife Response
5mo
Appreciate your honesty. Your insights matter – thank you for helping us grow.
1.0
18 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Manulife FA itself is a good company. But if you join the wrong branch, your career will be stuck and you will be at the mercy of your director.

Cons

Exodus Capital branch in Manulife FA is a toxic work environment. The director, rules with an iron fist and only wants people to follow his way. If you give a differing opinion, he will get angry and rage against you; even over the smallest things. He makes alot of empty promises to entice you to join him but after you join, he does a 360 degree change and punishes you at his whim and fancy. He also stopped my colleague from promoting as that would affect his own overriding earnings and he rather stump his employees career progression. Upper management cannot do anything about this as he is a Director and Directors are all powerful in the firm. If you have a choice, join any other branch in Manulife instead of Exodus Capital.

3.0
13 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Decent work life Balance and decent employee benefits. Lots of business growth especially on the New Business front across all distribution channel. Not heavy work load, probably good as a retirement home despite a lot of transformation ongoing. Much success on the branding and products in recent years.

Cons

Everyone from top to middle management remains politically correct and does not take tough decision including accountability. Leaders look after their personal interest over the firm's interest which eats into the company's core earnings. Massive new joiners & leavers resulting in inconsistent results being delivered which attrition leads to low morale. Poor internal progression due to politics and often a lack of succession planning. Performance management is poor nor appreciated thus most employees does not feel the need to go beyond the mile.

avatar
Manulife Response
7y
Thank you for your feedback. If you would like to discuss further please email talentacquisition@manulife.com.
Viewing 1 - 3 of 5,174 Reviews

Glassdoor has 6,424 Manulife reviews submitted anonymously by Manulife employees. Read employee reviews and ratings on Glassdoor to decide if Manulife is right for you.