Masterworks Reviews

2.8

24% would recommend to a friend

(64 total reviews)

Stephen Woodworth

38% approve of CEO

21% positive business outlook

Masterworks has an employee rating of 2.8 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Masterworks employee rating is 25% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

64 reviews
1.0
25 Aug 2015
Recommend
CEO approval
Business outlook

Pros

Free food and soda, generous perks to senior-level employees, understanding of family issues and flexible on telecommuting.

Cons

Even though the company party line touts otherwise, this is an extremely conservative organization with very traditional ideas about women's roles. The company claims equal gender representation among employees but, in reality, 90% of women employees work in strictly support roles (aka glorified secretaries). The few that aren't don't tend to last more than a year or two, or are extremely bitter and openly complain about poor treatment and open hostility. Complaints to Management/HR are met with acknowledgement that women "struggle" to fit in but no solutions are offered and no changes are made.

1.0
29 Sept 2021
Recommend
CEO approval
Business outlook

Pros

There were no pros to speak of.

Cons

Marketing on behalf of hate groups such as ADF Alliance Defending Freedom. The same group that has made it legal to refuse service to queer people. Pay was absolutely terrible. The training was non existent. Stay far far away.

avatar
Masterworks Response
4y
Masterworks wants to hire team members who are looking for purposeful work and are passionate about our clients. When there is a mismatch between the employee and their role or the clients they work with, team members may find it difficult to give 100% and may feel conflicted. The work and the clients are not for everyone. We let potential employees know, from the beginning, who our clients are and strongly encourage them to research the clients. Masterworks bases compensation on the average to higher average in comparison to other agencies who work in the same market. You are correct that our training needed to be expanded. Masterworks listened to the team members and has put a lot of time and energy into building out the training program. We have a detailed onboarding and orientation process with a combination of in-person and recorded training for new team members to attend. We would greatly appreciate connecting with you to learn about the "bullies in management", as bullying is not acceptable at any level in an organization. The title of Account Associate is not a title that has been used at Masterworks for 3+ years so it would seem it has been more than 3 years since your employment ended. Many things have changed in the past 3 years, and we continually strive to grow and improve.
3.0
4 Feb 2016

Worst People I Have Ever Worked With

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They entice you with an impressive host of perks from fully paid commuting costs, liberal teleworking policy, free food, fancy computers, corporate expense accounts and more. But do not be fooled! You will need all these things and more when you are working 60+ hour weeks to meet ridiculous deadlines or putting up with nonsense from your incompetent, belligerent co-workers.

Cons

As my headline said, the people are some of the worst human beings I've ever had the misfortune to work with. They might seem really friendly at first and put on a front about how much they care about you. But the same guy who is dropping dinner off at your house one day after your wife has a baby will turn around and throw you under the bus to save his own skin in front of your boss the very next day.

Viewing 1 - 3 of 64 Reviews

Glassdoor has 67 Masterworks reviews submitted anonymously by Masterworks employees. Read employee reviews and ratings on Glassdoor to decide if Masterworks is right for you.