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      Matrix Video Communications

      Engaged employer

      Matrix Video Communications Reviews

      4.4

      92% would recommend to a friend

      (21 total reviews)

      Glenn Burgess

      92% approve of CEO

      92% positive business outlook

      Ratings by category

      4.6

      Culture and values

      4.6

      Work/Life balance

      4.5

      Senior management

      4.5

      Compensation and benefits

      4.4

      Diversity and inclusion

      4.4

      Career opportunities

      Matrix Video Communications has an employee rating of 4.4 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Matrix Video Communications employee rating is 23% above average for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      21 reviews
      4.0
      10 May 2021

      Great company to work for!

      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      The team is fully of great people country wide, there is a reason why so many of the employees have been there for 20+ years! Matrix has some of the best benefits! And not just health benefits (those are amazing too) but yearly Christmas parties (fully paid for), monthly in office events, special lunches etc. They understand the need for work life balance and as long as you get your work done they are forgiving for the need of extra days off to manage life.

      Cons

      There are some members of the 'management' team who are very unprofessional and have not been trained on how to manage a team, making it hard to work for them, this is unfortunate as the owners themselves are great. Roles within the company are not defined so it is hard to get solutions to problems as you are never sure of who you is in charge of that specific task or role, this leads to a lot of blame going around.

      avatar
      Matrix Video Communications Response
      4y
      Since this review we have had lots of updates within the company including a company wide townhall meeting that included defining senior management roles and their responsibilities. Like a fine wine that gets better with age, so too will Matrix in finding ways to innovate and improve, even after 25+ years in business. Thank you for the review.
      4.0
      23 Nov 2018

      Matrix Video Communications Review

      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      It's a work hard play hard environment. Company is very open to bringing new ideas..and expects leaders and and solution architects! Open to changing things up if needed...Always looking for opportunity's. The company has been extremely good to me. I'm blessed to be a part of it. Takes care of the employees at a social level, approachable when life throws us toast instead of donuts.I work in the head office, so I am spoiled by having administration to support me here & now(I hate email). Hey any company that puts in a gym for it's employees is looking out for everyone's best interests.

      Cons

      Glenn & Shelly are such good people....ya got me..I give up...what????..this column is irrelevant. The only thing that I think we be good is to have a RRSP plan setup thru Matrix.. I'm not sure what it would look like...matching...once a year bonus..just a thought.

      avatar
      Matrix Video Communications Response
      7y
      Thank you for the review and great feedback. We will for sure look in to RRSP matching.
      5.0
      4 May 2026

      Matrix

      Installation technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Very flexible and welcoming place to work. Definitely a place where problems are solved. I have enjoyed my time so far.

      Cons

      Organizing work and stock can be difficult, but manageable.

      Viewing 1 - 3 of 21 Reviews
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      ReviewsMatrix Video Communications reviews

      Glassdoor has 21 Matrix Video Communications reviews submitted anonymously by Matrix Video Communications employees. Read employee reviews and ratings on Glassdoor to decide if Matrix Video Communications is right for you.