Mattermost Reviews

- Frequent strategy resets (cloud → apps → retention → enterprise → public sector) without letting prior efforts mature - Pattern of starting initiatives but not finishing them, leading to partial products and low customer confidence - Leadership often bypasses domain experts, which slows decisions and reduces ownership - Feedback loops feel performative, input is requested but not consistently acted on - Loss of experienced talent without clear reflection or accountability - Benefits and healthcare experience don’t match stated company values - Communication is often top-down rather than collaborative, despite being a communication company - Lack of a clear, durable path to long-term success makes the typical startup tradeoffs harder to justify - CEO must approve all quotes personally, which reflects an overly centralized and controlling decision style

The leadership team is horrendous and the company's pivot from a DevOps platform to helping militaries across the globe secure their communications while carrying out morally questionable activities is sad. The CEO surrounds himself with people that agree with him, and let's go of anyone that challenges his awful leadership.