Merchant Refi Reviews

3.2

69% would recommend to a friend

(12 total reviews)

Chevy Heyman

68% approve of CEO

74% positive business outlook

Reviews by job title

12 reviews
1.0
30 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Management is friendly, but their outlook on the business and the real world is skewed.

Cons

Company is a scam in every sense of the word. First, there is no integrity as the business feeds off failing business owners. It's essentially giving a business a pile of cash and making them pay it back in 6 - 18 months at 40% interest. There are a few better programs, but rarely a business is approved and the business doesn't make much money off it so the commission on the deal is slim anyway. Second, the owner Jack makes false promises and takes advantage of his employees. Pay is hourly (absurd for the type of the job it is which should 100% be salary), and they will try to pay you for less hours for excessive breaks. They expect you to cold call 7 hours plus a day like it's slave labor.Third, all the commission is paid out 1099 so you end up owing thousands to the IRS at the end of the year. Location is awful. There is nowhere to eat lunch.

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Merchant Refi Response
7y
This individual only worked here for 8 months who clearly understood what the job description entailed and was pretty successful at it for the first 6 months as a former contractor by choice. Before he even started, the position and the mission statement of the company was clearly stated to him. We are sorry that he had a negative experience, but the owner did specifically spend a lot of time trying to appease him and create alternative commission structures. The truth is that we have helped tens of thousands of business owners all across the country. Our rates are as low as 5% over 10 years and it depends on how they qualify in underwriting. Many of our clients who don't qualify for traditional SBA loans are very happy that we can get them approved for the next best program. All the comments about pay structure are categorically false. We have people making good money with our current compensation plan and are very happy. Unfortunately, this is a sales job and not a good fit for people who are just looking to get paid to not work and who are more interested in what they are eating for lunch than hitting their quota.
1.0
9 Aug 2018
Recommend
CEO approval
Business outlook

Pros

There are really no pros working here. NONE AT ALL

Cons

The owner of the company likes to walk in with his nose in the air without even greeting his employees. Then proceeds to sneakily hover over your computer screen, watching your every move, making it impossible to have a comfortable work enviornment. The pay is absurd. How can anyone survive in NYC getting paid 13/hr and don’t even expect to get paid for a full 40 hours. You’ll basically have to clock out when using the bathroom etc. No PTO or health insurance. The owner is impulsive and likes to yell at you when you make a mistake . For a sales guy, he has very little people skills... oh the irony. He also likes to intimidate his employees with his aggressive approach to managing a company. It’s so transparent and and he just ends up looking ridiculous. I could go on... but don’t bother working here you’ll find more opportunity at McDonald’s

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Merchant Refi Response
7y
Two days after terminating former employee, she posted this review and everything that is listed here is false and was clearly written just to harm us.
5.0
12 Feb 2018

Great Job

Recommend
CEO approval
Business outlook

Pros

Great Management , Great Atmosphere, Base Pay + Commission .

Cons

Hard to find a good lunch spot in the neighborhood.

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Merchant Refi Response
7y
We appreciate your feedback!
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Glassdoor has 12 Merchant Refi reviews submitted anonymously by Merchant Refi employees. Read employee reviews and ratings on Glassdoor to decide if Merchant Refi is right for you.