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Merchants Hospitality

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Merchants Hospitality Reviews

2.8

21% would recommend to a friend

(15 total reviews)
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Abraham Merchant

Not enough data to show CEO approval

27% positive business outlook

Merchants Hospitality has an employee rating of 2.8 out of 5 stars, based on 15 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Merchants Hospitality employee rating is 24% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

15 reviews
3.0
2 Apr 2025

Meh

Recommend
CEO approval
Business outlook

Pros

Fun staff Great customers Good locations

Cons

Favoritism Lack of transparency Toxic management

1.0
7 Oct 2022

The most suspicious, shady group

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great bond between the part time staff, lots of properties allow a chance to make lots in tips. It seems to be easy to get away with the leniency of the “managers”

Cons

Probably the shadiest most dirtbag “hospitality” group. They have no structure, and no credibility. The executives pretend to care about their employees. Their level of hospitality is that of a cheap beach bar and do not care about their guests. Just about making a quick buck and taking advantage of tourists. They are sexist, and racist. The company culture is horrible.

2.0
6 Feb 2022
Recommend
CEO approval
Business outlook

Pros

You can make good money if the manager likes you.

Cons

Unsafe work environment. As said above, should you somehow transform into a sentient cloud of bees during your shift, they'd be like "Why is no one making the service tickets?" Lots of good hearts in the company and at the manager level, but due to a complete lack of resources from higher up in the company, no effective change is possible. They'll grind you down, tell you to not complain, and then wait for you to quit. Employees have been demoted for getting injured on the job, schedules are not honored and no matter your effort, you will never be good enough. Did pay my bills, though.

Viewing 1 - 3 of 15 Reviews

Glassdoor has 17 Merchants Hospitality reviews submitted anonymously by Merchants Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Merchants Hospitality is right for you.