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Metropolitan Library System (Oklahoma)

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Metropolitan Library System (Oklahoma) Reviews

3.3

37% would recommend to a friend

(75 total reviews)

48% positive business outlook

Metropolitan Library System (Oklahoma) has an employee rating of 3.3 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metropolitan Library System (Oklahoma) employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

75 reviews
1.0
10 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Serving the community and fulfilling some aspects of your passion. The people you trauma-bonded with over years of poor management and horrible leadership.

Cons

Individuals at the top identify problems but never fix them. They also do not hold themselves accountable and acknowledge their own role in the systemic issues plaguing the library system. The Chief Executive Officer does not hold toxic leadership accountable. He doesn’t resolve anything, just shuffles people and positions instead of fixing the actual problem. He creates spreadsheets with goals but doesn’t ever work to achieve them. Uses peoples’ passion against them and is shocked that morale is so low. Recently he blamed staff for overreacting because they received ineffective communication from management on a sensitive topic. He did this publicly on television interviews instead of blaming inept leadership. This is verifiable by searching for this organization and looking at the recent news. This could have been resolved with a solid communication plan developed before they started communicating with staff. His stance on this topic tanked morale and placed blame on staff instead of those who caused the problem initially. Human Resources department is a joke. Takes up to 6 months to hire anyone. Little to no communication with applicants. They also do not fire anyone. They will not make decisions and this creates a bottleneck for the whole organization. There’s no way for high performers to advance. They only receive additional work and maybe an exceeds on their performance development rating. Heard a supervisor tell someone not to work as hard so they wouldn’t be disappointed when they do not get the raise they deserve. Library does not want independent thinkers or those who strive for excellence. They only want to maintain the status quo. They take advantage of your passion for librarianship and drains you of your talent, skills and ideas. DOES NOT CARE ABOUT YOU OR YOUR CAREER GOALS. Only cares about taking advantage of your goodwill and using you until you cannot even recognize yourself. Toxic and abusive culture. The worst attribute is the blatant racism and sexism. There are multiple instances of systemic racism and sexism. Here are a few: 1. Because of the constant turnover, there are high level positions that need a placement while they search. In the last 2 years no female has been made an interim. Every recent interim position has been a male. A female was asked to take over the duties of an entire department with no employees (they all quit) and fulfill the job duties of a leadership level position. They required her to perform these duties for over 6 months and told her she was “coordinating” rather than being an interim. After doing these tasks for months, they opened a supervisor position and did not even interview her. 2. A high level employee was fired last year. There is a supervisor in that department who is African American. He has all of the necessary certifications and qualifications to serve as the interim while they search. Instead of offering the interim position to him, they offered the interim position to a white male who is not in that department and does not have the necessary certifications required by the position. They have not started a search for a permanent replacement in this time and the interim is still in place. 3. Constantly talented and hard-working females are passed over for inept and under qualified white male candidates. This is not conjecture, these are facts. You could talk to any mid-level employee and they can validate the statements above.

2.0
20 Jul 2022

Poor Senior Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Helping people in the community Good benefits Decent salary for salaried workers. Job stability

Cons

Poor hourly pay for frontline workers. Promotion goes to those who have an "in" with a higher up Company prefers to hire from outside the organization and rarely promotes from within for management positions Senior management is lacking in ethics, empathy for frontline staff, desire to follow their own core values and are oblivious to their own failings. The biggest concern is that Human Relations has their nose in everything. They are way too invasive throughout the organization and are only looking out for the best interest of the organization, not its staff. Their primary concern is in not getting sued. All disciplinary action revolves around not getting sued, rather than helping the staff member to do better or, often more importantly, rather than actually cleaning house and letting go of toxic employees. Human Relations is deeply involved in nearly everything that happens, handcuffing staff from being able to make real positive change within the organization.

2.0
13 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Lots of great passionate staff. Secure funding. Good salaries.

Cons

It seemed like most of the leadership team was more focused on looking for problems and prevention, rather than progress and serving the community. They really suffer from the issue of promoting people who are good at their job until they are in a position they can't do. Then they are stuck there providing poor leadership. The leadership team almost seems worried that people will realize they are unqualified, so they overcompensate by asserting authority and micromanaging. The library tends to lose its brightest staff because new staff tend to be seen as threats to tenured leadership. Leadership can be very condescending to lower staff. Even if you get an immediate manager who appreciates your skills, you will likely be hampered by their boss. Benefits are not great. The HR department thinks allowing FMLA (which is required by law) is "very generous" for maternity leave. So mothers can go through their minimal accrued leave then take unpaid leave. Of course those tenured staff in charge would think that's generous because they have years of accrued leave equating to hundreds of hours. They are so out of touch they can't comprehend what the average staff person needs.

Viewing 1 - 3 of 75 Reviews

Glassdoor has 76 Metropolitan Library System (Oklahoma) reviews submitted anonymously by Metropolitan Library System (Oklahoma) employees. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Library System (Oklahoma) is right for you.