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      MissionSquare

      Engaged employer

      MissionSquare Reviews

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      4.2

      82% would recommend to a friend

      (201 total reviews)

      Andre Robinson

      83% approve of CEO

      74% positive business outlook

      Ratings by category

      4.6

      Diversity and inclusion

      4.6

      Work/Life balance

      4.3

      Culture and values

      4.3

      Compensation and benefits

      4.0

      Senior management

      4.0

      Career opportunities

      MissionSquare has an employee rating of 4.2 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The MissionSquare employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      201 reviews
      1.0
      22 Feb 2023

      Do Not Consider Working For Mission Square Retirement

      Retirement plan specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay and benefits are average

      Cons

      This corporation is a sinking ship sanctimoniously claiming to be a "Not-For-Profit" and "Serving Those That Serve", blah,blah,blah. This organization has a terrible CEO who staffed key executive positions based on friendship vs. competency. A recent "technology transformation" led by one of her "friends" who can walk on water is an UNMITIGATED DISASTER. Employers and their employees are constantly dissatisfied and angry with the recent "technology upgrades that provide an enhanced experience". Very basic functions once provided to customers are no longer available or do not work consistently. There are very few employees who can think "out of the box" in order to make things happen on behalf of the customer. The vast majority of employees are simple-minded process-driven and the customer be damned. Every day consists of fixing problems that are created soley by incompetent "senior leadership". This will never be resolved until the slate is wiped clean and a new management team is installed.

      1.0
      30 Sept 2022

      Terrible environment

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      ICMARC/MissionSquare used to be a great place to work, but now that is not one pro to the organization.

      Cons

      Since the arrival of the new “ regime” about 3 years ago the organization has been heading downhill fast. All the experienced and industry knowledgeable people have left or been highly encouraged to leave. The new people are all brought in as senior VPs, VP, etc but lack skills and knowledge of the business. Multiple poor decisions including outsourcing all of their customer service to another organization that is run equally poorly. Sad situation for those who cared about the clients and organization.

      Viewing 1 - 3 of 201 Reviews
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      ReviewsMissionSquare reviews

      Glassdoor has 216 MissionSquare reviews submitted anonymously by MissionSquare employees. Read employee reviews and ratings on Glassdoor to decide if MissionSquare is right for you.