Mod Op Reviews

3.9

72% would recommend to a friend

(45 total reviews)
avatar

Eric J. Bertrand

56% approve of CEO

74% positive business outlook

Mod Op has an employee rating of 3.9 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mod Op employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

45 reviews
2.0
14 Jun 2017

A dysfunctional organization

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get to work with great talent. A wide array of clients/projects means you'll be exposed to a broad spectrum of expertise. On the technology side, the agency does a good job of staying on top of the latest tools and best practices so if you're in that division you'll be learning skills that make people valuable in the marketplace.

Cons

Weak leadership is unable to make cut and dry decisions about the company's focus, instead choosing to go after any business that comes their way. A shocking percentage of these initiatives generate little to no profit, but executives continue to worship revenue regardless of margins. Distributed teams managed poorly. A disproportionate concentration of company partners work out of LA headquarters, while other office locations plug away without much needed senior leadership. The distance isn't the problem per se, it's that executives aren't taking explicit ownership of all locations equally. Executive leadership seems to fall into one of two camps: 1. Completely in the weeds. These are division heads who are fully immersed in project execution, sales, and other day-to-day duties that make it impossible for them to focus on the company's overall direction. As a result of this approach, most divisions operate without guidance and lack clarity as to the company's overall mission. 2. Completely disconnected: There's a group of senior partners who came up with the company, yet do little actual work. In theory this group could focus on steering the ship from a holistic perspective, but they either lack the ability or desire to do so. They tend to come and go as they please, keeping no real work schedule, and lacking any accountability for their lack measurable impact on the company's fate.

1.0
19 Mar 2022

Na

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

NA NA NA NA NA NA

Cons

Bad management, Low compensation, No WLB

2.0
23 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Some of the employees in the Dallas office are genuinely good at their jobs and good people to be around, the trouble is that they are the minority in the office. Company has a national presence and holds some big accounts.

Cons

Poor pay based on industry standard, start almost all positions at 33k/year. Company continues to get new business and overload employees with additional work without a raise or hiring new people. Middle managers are fairly young and this is most of their first experiences managing others and you can tell that some are not cut out for managing at this stage in their career. Constantly blaming lowest person in chain of command for mistakes. Nitpick menial mistakes as if they are massive issues. Show major signs of favoritism in the office. Continue to take on new business leading to more overworking of every employee which leads to general unfriendly communication and not a good culture to be a part of.

Viewing 1 - 3 of 45 Reviews

Glassdoor has 50 Mod Op reviews submitted anonymously by Mod Op employees. Read employee reviews and ratings on Glassdoor to decide if Mod Op is right for you.