Modivcare Reviews

2.2

15% would recommend to a friend

(526 total reviews)
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Heath Sampson

14% approve of CEO

7% positive business outlook

Modivcare has an employee rating of 2.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Modivcare employee rating is 36% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

526 reviews
1.0
13 Jun 2025

Look at the stock price

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully remote, good benefit structure

Cons

ModivCare stands as a cautionary tale in what happens when a company in a mission-critical industry like healthcare logistics fails to confront its systemic issues. The organization is mired in lawsuits, internal disarray, and a staggering erosion of investor confidence — reflected in its precipitous stock price collapse. But rather than course-correct, ModivCare’s leadership appears to be doubling down on failed strategies, throwing money and personnel at deeply broken systems without addressing root causes. At its core, ModivCare suffers from a complete lack of operational maturity. Its platform — critical to coordinating millions of non-emergency medical transportation rides — is deeply flawed. Billing is consistently inaccurate, frustrating partners, drivers, and patients alike. The result? Widespread distrust and administrative nightmares across the entire service ecosystem. Perhaps most damning is management’s response. Despite mounting evidence of systemic failure, the executive team continues to apply superficial solutions to deeply entrenched problems. Their preferred strategy — overspending on headcount and vendor contracts — has done little more than add complexity to an already disorganized environment. There is no coherent product roadmap, no unified vision, and no willingness to admit that the foundation is cracked. The result is a patchwork of quick fixes rather than long-term transformation. The legal landscape surrounding ModivCare is equally troubling. The company has faced class-action lawsuits and compliance challenges — all while investor confidence has nosedived. The stock price reflects this reality: a stark vote of no confidence from the market. What once held potential as a disruptive force in healthcare coordination is now viewed as a liability. ModivCare doesn’t need more consultants or a bloated org chart. It needs a reckoning. A total overhaul of leadership priorities, technology strategy, and customer engagement models. Until then, the company will remain an example of what happens when denial meets dysfunction — and the costs will continue to be borne by patients, providers, and shareholders alike.

1.0
24 Aug 2021
Recommend
CEO approval
Business outlook

Pros

.5 % to 1.5 % Merit raises (1.5 if your a rockstar)

Cons

As a Software Developer /Engineer– Integrations Your workday will consist of this: 5+ Hours Mandatory War room calls everyone has to participate Everyday 5 days a week and it usually runs to 6, 7 or 8 pm. If you have something to do you’re told to set your volume down and work until you hear your name - Very nonproductive and if one person is getting an issue resolved which can take hours, you still have to be on the call the entire time. It becomes almost prison like. 1 hour stand up to go through everyone else's projects and if you’re lucky you will get to yours 1 hour PM/BA IS Combined Daily call. Can sometimes be a gripe session the entire call. So that's 7 hours of your day. Then try to get work done. You are not taught to understand, read and work with the crappy EDI BA requirements. You get requirements that tell you to look at another requirement for one coding specific and another requirement for something else on the same project upper Management looks the other way and nothing I mean nothing ever changes. . It is acceptable to get a test file the day of GO Live from the client. Is it 8 pm when you get it, yes, okay well I guess you’re going to have to work till Midnight to get it done. This is very frequent and clients are allowed to change requirements the day the project is due. Not in your job description but you will be on a weekly Service now ticket rotation. You will spend many hours trying to figure them out and still be expected to meet your project deadlines. Tickets that are P2 must be worked in 8 hours, if you get 4 and you have a project, then you don't sleep. Tickets you have no idea how to fix for lack of experience and training -the mindset is throw them in the pool and see if they can swim. This is how it is in all areas. You will not get proper training to do your job and the training you get is very convoluted. Like getting an instruction book with half the pages torn out. This is a daily pattern. Then, once you’re in your position for a while you will get pager duty. At the end of the year your merit increases can range from .5 to 1.5% if you’re a rock star. (Yes that's .5) so all the blood sweat and tears will be not so generously rewarded. More like a slap in the face. 5 developers on the team have resigned over the past few weeks, some that did not even have another job to go too. What does that tell you? This company does not care about employees and work life balance is merely a bad joke for them. But wait there’s more. The crass and vulgar language used in the war room calls by the top tier management. F-bombs here and there, ok, we all do it. However, when words that include a male rooster +sucker and a bag of the male organs is frequent in mixed company. Where in the professional book of ethics is this okay. Having the group being told by upper management We suck and We suck more at least once or twice a week is always a pleasure especially if you are not provided the right training and tools to make a difference and prevent it. Then comes Mandatory Vaccines and proof if you have to go into the office, unless however you work 45+ miles away from the office which you are allowed to work from home. Negotiate your salary wisely as you will be working insane hours and the stress to get'er done is unhealthy. Kiss your children and your wife goodbye before you accept this offer.

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Modivcare Response
4y
Apologies for the delay, thank you for leaving us a review. We appreciate you taking the time out to give us this feedback. I'm sorry to hear about your experiences with Modivcare. We are listening and acting on all the feedback we receive cross our external and internal feedback channels, so we appreciate the time you have taken to give us this. We strongly encourage you, if you have not done so already, to have a conversation with your supervisor about your concerns. Following on from this if you do not feel you are receiving the support you need, please reach out to your HRBP and they can have a confidential chat with you. Your contribution to our team is extremely valuable. Thank you for the work you do!
1.0
25 May 2022
Recommend
CEO approval
Business outlook

Pros

my paycheck never bounced, so that was nice. A lot of room to advance because they are hemorrhaging staff so a lot of positions are open.

Cons

Everything else. CEO is a narcissist and not someone you want to work for.

Viewing 1 - 3 of 526 Reviews

Glassdoor has 567 Modivcare reviews submitted anonymously by Modivcare employees. Read employee reviews and ratings on Glassdoor to decide if Modivcare is right for you.