MoonPay Reviews

I have never seen a leadership team who can be so cruel, rude, lack of real skills, bullying, gaslighting, backstabbing, and discriminating against their employees. The top product leadership team (CPO and VPs of product) does not have any prior product experience if you look at their LinkedIn profiles closely - hear me out: I am not discriminating against people who do not have prior product experience. No prior experience is not a problem at all. If you can do products well without any prior experience, we respect you and admire you even more. However, that is not the case here. The product leadership team literally comes out with random ideas every day and won't listen to any employees who try to give them valid product advice but are not part of the leadership team. The product leadership team constantly throws immature ideas on the wall and sees which one sticks. They change their mind on product ideas every week (actually almost every day) and then if you don't do what they say, they would call you at night (direct call without a meeting appointment) and yell at you for hours. After the products are launched and if the results are not good, they will blame you and make you think it's always your fault. When someone makes a mistake, they literally write a long message to the team slack group and tag @all saying: “You are underperforming, if you can not make this work, you do not belong here at MoonPay.” Every week, there is someone disappearing from the company system without any notice, including many top performers. These people are not fired because of performance, but simply because they are not yes men, or leadership does not like them. Then the leadership team holds a group meeting after firing people and says something like this in the meeting: “We are excited about the change and let’s celebrate the future”. Everyone else was like “wow”. One of the product leaders literally claps his hands to get everyone’s attention. Our previous beloved COO, CTO, and many other colleagues all left or were pushed out after only a few months because they advocated for a kind and caring culture, and wanted to build the right product (not the immature product ideas being told by leadership). For the 5-star reviews, they are likely written by the leadership team, in order to save the rating. They constantly report to Glassdoor and ask Glassdoor to remove 1-star reviews. I know this because many of my colleagues’ 1-star reviews are removed and the leadership team talks about saving the rating in the company all hands. Oh additionally, one small thing to show the character of the leadership team: VPs of product never join meetings that come from team members that are below them. They only join C-level meetings. They would accept your meetings, but they would either no show, or show up late for 25 minutes. This happens every single time when someone below them has a meeting with them. They do this to their direct reports too. They claim they are busy. If you check their calendar, they are not busy. They simply do not respect people's time nor respect people.

Unrealistic high expectations that are never rewarded or recognized. Despite top performance, you will never get a bonus, salary bump, recognition or promotions. Promotions depends solely on social clout within the organization. Extremely top heavy structure where a handful of senior members make all the decisions with zero leeway or power for mid level managers and juniors. High quality work from junior and mid level managers will not be recognized and instead be realized by the top level managers. All hands meetings consist of meaningless pep talk that tries to remedy the dying company culture and energy due to the reasons outlined above.