Question 1

Does Mr. Cooper pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Mr. Cooper employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Mr. Cooper. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Mr. Cooper?

Accepted Answer

67% of Mr. Cooper employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Mr. Cooper 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

Question 3

What are the top reviewed jobs at Mr. Cooper?

Accepted Answer

Home Advisor (128), Process Associate (89), Mortgage Loan Officer (81), Loan Processor (67), Customer Service Representative (57), Software Engineer (57), Mortgage Loan Processor (40), Loan Officer (34), Manager (31), Senior Software Engineer (23), Senior Process Associate (22), Underwriter (21), Loss Mitigation Specialist (20), Mortgage Professional (18), Customer Service Representative (CSR) (17)

Question 4

What are the pros of working at Mr. Cooper according to real employee reviews?

Accepted Answer

"good pay and stays busy" ((in 114 reviews)); "Work life Balance is good" ((in 104 reviews)); "Benefits are good and fairly cheap." ((in 90 reviews)); "Great culture and company that really cares about their employees" ((in 86 reviews)); "Great people company always trying to find a better way to improve employee and customer experience." ((in 49 reviews))

Question 5

What are the cons of working at Mr. Cooper according to real employee reviews?

Accepted Answer

"No Growth for Poor management" ((in 100 reviews)); "You are only measured by how your direct manager feels about you at that specific time." ((in 51 reviews)); "There are frequent layoffs due to industry" ((in 46 reviews)); "Long hours Expected to work multiple Saturdays during busy times Very vocal about being possibly let go if not performing" ((in 36 reviews)); "Less Salary and no growth if you are hired as an associate" ((in 35 reviews))

Question 6

What are employees saying about Mr. Cooper redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mr. Cooper redundancy and their outlook for job security at Mr. Cooper in 2026.

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Great hybrid culture, but salary needs improvement

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