Not A Good Place To Work At Long Term
Pros
Pretty decent job for someone getting their career started*. You get to travel A LOT if you are in sales and services. Small company. Health benefits are covered by company and not your paycheck. *Read the Cons...
Cons
Definitely recommend NOT to work here long term. Has high employee turnovers / low retention rate. A product that has potential to be successful but company is plagued by poor management. Still no training and on-boarding process for new hires. Expect to learn pretty much everything your own, and if you are not technical and resourceful enough, you are pretty much bound to fail. The company will throw you in an environment with lack of process and support and then expect you to succeed. Little room for career advancement - nature of a small company. Uncompetitive compared to others. Seriously under-staffed for the services & engineering team, but yet the company keeps hiring sales people. When new employees are hired, they lack enough technical background and experience to be put out in the field (including sales). Serious lack of documentation. If there is documentation, lot of it is incomplete, inconsistent, conflicting, and just overall sloppy. Company communication between groups and in general is weak even though there are less than 70 people total. Could be attributed to cultural differences from EMEA and the US. Prevalent micromanagement by upper management/leadership through vertical silos. Communication and tools that management uses to communicate with non-management feels fake and indirect. Management feels anti-U.S.A and pro-Euro/U.K., despite the majority of the business and success comes from the U.S.A. It feels hostile. Benefits and pay are sub-par / uncompetitive by US standards, and even worst for Silicon Valley. Expect to be underpaid by at least 30-35% for a similar role that pays higher elsewhere. No performance bonuses and compensation for non-sales employees or employees that have exceptional performance. Performance reviews are pretty pointless and if there is a raise, it is pretty mediocre - would say that review is more like behavior and goals assessment. You do good work, you get a high five, but not rewards or incentives. No 401(k), no life insurance, weak culture, and average health care coverage. Work-life balance is very poor as travel takes a majority of your time or you are being micromanaged. Expense reports are reimbursed whenever is convenient for the company. Expect your credit score to drop. Things are poorly planned and executed last minute, resulting in poor quality and high stressed work life. Lack of product and innovation. The outlook for MultiTaction looks negative long term. High product failure rates and poor software and poor documentation. Support and quality is lacking.
