Murad Reviews

2.8

40% would recommend to a friend

(186 total reviews)

Paul Schiraldi

46% approve of CEO

29% positive business outlook

Murad has an employee rating of 2.8 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Murad employee rating is 22% below average for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

186 reviews
1.0
16 Feb 2018

DO NOT WORK HERE

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I met some lovely people....who were smart enough to leave early on in my employment

Cons

It has taken some time to write this review but this is the part that will be most important....The number of cons is insurmountable. The executives are emotionally/psychologically abusive, often directing blame, making snide remarks, and establishing unrealistic expectations - which they demand you must meet. As a result, expect to work LONG HOURS; often working over the weekend. Management is poorly trained and the turnover is unlike anything i've experienced before. I takes a extremely long time for the company to fill positions (although a certain clique within the company finds ways to fill positions with their unqualified friends). It is a deeply unhappy environment. I have seen employees leave because they do not feel comfortable with unlawful behavior of executives. I have seen them leave because they do the work their bosses should be doing on top of executing their own work. I don't expect this business to last in the long run. It is sad since the Founder is such a nice person.

1.0
18 Dec 2017

RUN FOR THE HILLS!!!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounted product. Laid back environment - people literally show up at 10:30am, take a 2 hour lunch break and leave at 5pm.

Cons

Everything. I'd like to disclose I am not a 'disgruntled employee' who was fired, I left on my own accord and want to post this just so nobody else makes the mistake I made of accepting a job here (and sticking with it for 2 years). All bad reviews are TRUE and all good ones were either falsely created by HR or are people in the field and not in the corporate office. - No one is ever held accountable for their mistakes or anything for that matter - Incompetent people are valued while the good ones are forced to pick up the slack because 'you can handle it' / When people don't do their work, it just gets dropped onto the lap of someone who is "capable" - Pay is WAY under market value and often you don't get paid for the work you actually do - Special treatment for certain employees (I.E. an employee was told she couldn't work from home when she was undergoing tests for a medical emergency, while another employee is allowed to work from home every Friday because she lives in HB) - Everyone is threatened that people are going to take their job so there's no teamwork and all departments sit in silos - No processes in place or brand guidelines, which makes it extremely hard to do your job well - Bare minimum work ethic from almost all employees and the ones who don't have this mentality are often punished for making other people look bad - No clarification on job duties. Often they will hire you and then completely change your job once you actually start working there. - Managers pawning off their work and then taking the credit when the Unilever bosses show up - Constant hand holding for "junior" people, instead of getting them the necessary training - No bonus, no incentive for anyone below manager title. No yearly promotion, they don't even keep up with inflation. - Organizational chart doesn't make sense (they even tend to have mistakes as they are presented to the entire company during the 800th restructure meeting of the year) - Directors don't let their subordinates go to conferences to grow them in their skill sets, instead they take the opportunity when it arises and don't present any knowledge they obtained to the team - Headcount is too large - way too many people at a director level with way too many subordinates, job can be done with half the amount of people - Too many meetings that aren't effective / no widely communicated agenda and no recaps sent to greater team post meeting - Untrained leadership (or leadership with out of date knowledge) speaking about things they don't know to the detriment of projects - Lack of overall marketing direction and guidelines - should be a top priority for leadership so time isn't wasted following unwritten and uncommunicated rules - Heavy dependence on vendors without knowledge on what they actually do - Responsibilities aren't allocated to the correct people - subordinates are expected to create strategies when that should be a director level - Unclear and contradictory direction from managers or no direction whatsoever - Failure to define goals and stick to plans lead to misuse of time and internal resources - Initiatives immediately just get dropped (ex. Eyes Up) - Managers don't recognize contributions and reward good work or challenge employees intellectually, while also failing to develop employees skills

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Murad Response
8y
We thank you very much for your time to write this review. We do appreciate all feedback and we want to improve the situation. Since Glassdoor reviews are anonymous please feel free to reach out in person, phone or via email so we may discuss and try to come up with a solution.
2.0
17 Mar 2019
Recommend
CEO approval
Business outlook

Pros

1 star for the products and 1 star for Dr. Murad, who is a wonderful human being. Many employees who have been there a long time are amazing... sadly most are running for the door. Efficacious products, amazing discounts, lots of gratis.

Cons

Zero stars for the current company and how it is run. Very little to no communication to the field team about direction or vision. Field employees are constantly undervalued and ignored from HQ. Be prepared to write 10 emails, about the same topic, before you receive a response. Under qualified middle management who belittle, talk down and micromanage you. HUGE turn over for corporate and executive positions. People have been fleeing for competitors for the past year. CRAZY unrealistic sales goals.... when NOT A SINGLE PERSON is bonusing, something isn't right. EXTREMELY redundant systems in place. You spend half your time doing busy work, that never gets looked at, and fixing other people's mistakes or following up on emails that HQ never responds to.

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Glassdoor has 199 Murad reviews submitted anonymously by Murad employees. Read employee reviews and ratings on Glassdoor to decide if Murad is right for you.