L-team:
Through all the town-hall (all hands meeting) sessions, it has become clear that Myntra's leadership team is a proxy team and bunch of figureheads to echo and promptly follow Flipkart execs to drive the company forward. This has been a gamble because Myntra as a brand has come to existence and is common household name without much or any interventions from Flipkart thus far. The incumbent line up and their action plan have not yielded any tangible results in the last couple of years, perhaps one can only hope they don't screw up customer experience, the one thing that differentiates Myntra from the competition.
Technology and engineering:
The decision making lies with handful of engineers/techies which makes it a: hit or miss, with respect to software adoption and operational excellence. Good engineers and engineering leaders have long exited after they took Myntra from 0 to what it is known for today in India. The former leaders are the reason why we're all reaping benefits today. Myntra is moving towards a software service consultant model with product and operations. This is dramatically opposite from tech driven internet marketplace company to operations focused software development. The incumbent tech management are facilitators of this paradigm shift, sitting on large amounts of unvested restricted Flipkart stocks waiting to cash out. This is a "con" or "demerit" point for me. Sorry.
Renege on employee benefits:
n-Covid-19 pandemic shook the company real good. Top line statements such as "we're in good hands" converted to "at least we keep jobs", but leadership team weren't willing to admit that Flipkart weren't extending support. Basic home office setup wasn't provisioned, even though there officially was a "compensation hike" but it was so insignificant, it felt like it was a front to retain key personnel from looking for greener pasture.
Well, none of these deter or faze me as I quit leaving behind a legacy and a stint I thoroughly enjoyed solving problems to elevate Myntra as a leader in e-commerce fashion platform in India.