Pros
They’re lucky I didn’t report them.
Cons
To start, there’s a high turnover here for a reason. The combination of poor leadership, unrealistic workloads, and ongoing discrimination makes it a difficult environment to stay in long-term. When I first started, I was already a bit uneasy knowing the company follows a “zero defects” philosophy. Ironically, there were frequent defects happening daily. We were told these issues would be tracked and used for training improvements, but nothing ever seemed to come from it. Problems were acknowledged but never actually resolved. There was also a complete lack of structure. It was often unclear who was in charge of each department, which made communication and accountability nearly impossible. Expectations were high, but guidance was minimal. What stood out the most and not in a good way was the workplace culture. I experienced repeated microaggressions and discriminatory comments, including remarks about where I’m from and even inappropriate assumptions about my abilities. At one point, management took it upon themselves to “diagnose” me, it was completely unprofessional and unacceptable. At the same time, with my experience, some employees, including myself were closely monitored for things like break times and even bathroom use, while others were regularly taking extended breaks (to smoke) or stepping away without consequence. In the end, I was told I didn’t meet their “professional standards,” which was surprising given the lack of professionalism demonstrated within the workplace itself. And while “professional standards” were emphasized, they were applied very selectively. Basic workplace expectations like hygiene and presentation were not consistently enforced, which made the emphasis on standards feel more performative than genuine.