I have nothing to gain by writing this so I encourage you to read this. As a job seeker, its important for you to know the truth.
Overall company culture- If you are in the interview process right now, the recruiter is probably selling you on how great the culture is and telling you how we just raised 54mil. But are they telling you that most employees are overworked and, for a lot of departments, underpaid? That instead of addressing this, we spend thousands of dollars on useless marketing events? That there is a culture of fear and intimidation that has trickled down from the top (CEO)? That if you dare to give feedback or disagree with something, you will have a target on your head? That people are only looking out for themselves and will drag you down to get to the top?
Promotions/Raises- Promotions are heavily based off of favoritism. There is no actual criteria for earning a promotion. Working hard will not get you there. Saying the right things to the right people will. Good luck getting a raise because that's apparently not a thing here. You wont even know what you need to do get one. Even if you do get a promotion, most of the time it wont come with a raise. They will expect you to do more work for the same amount of $ and take advantage of you.
Based on the other reviews I've seen here, someone from the HR team is going to probably respond to this and say "they are working on this/building this out" but I wouldn't hold my breath. It was acceptable not to have anything when we were a 100 person company but we are at over 800 employees now. Plus, the damage has been done. People who were never adequate enough to lead/manage are eroding morale and driving out their employees.
Management: I would safely say 85% of the managers are unfit for the position. Most of them have 0 to little experience managing people and only got there because of tenure. Managers play favorites and desperately need cultural competency and diversity training.
Employee Resources- Until this day I do not have a clue who our HR business partner is. Employees are not given information on who they can go to to safely share feedback. Employees do not have the tools to help them succeed or grow internally. The people team prioritizes planning happy hours over providing us with things we actually need.
Diversity- You'll hear the executive team brag about how diverse we are all time but that's certainly not the case. Its nothing more than a marketing tactic and management has no interest in making it a priority. The response given when an employee asked if we were going to focus on it was along the lines of "its not a problem yet [lack of diversity], so no, but feel free to start it if you want ". People of color and other minorities do not feel included or represented in upper management.
Overall, I do not recommend working here. While the company is building a great product, there are so many issues that are going unaddressed and the culture is suffering because of it.