New Look Reviews

3.3

41% would recommend to a friend

(2,330 total reviews)
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Helen Connolly

47% approve of CEO

30% positive business outlook

New Look has an employee rating of 3.3 out of 5 stars, based on 2,330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Look employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some staff were nice but that was a minority

Cons

Rudest customers and management always belittle and try control everything I wouldn’t advise anyone to work here at all it’s so bad minimum wage and never any overtime

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

> Very flexible with uni students etc > No strict uniforms > Hiring process simple

Cons

> Forced to hit targets even though you’re on minimum wage and will get taken away and talked with the manager if you can’t hit these targets > Not allowed to do nothing even for a second, need to be constantly moving / showing them you’re working > Your manager is probably pressured by regional managers and above, making them ruder and more stressed

Viewing 1 - 3 of 2,330 Reviews

Glassdoor has 2,545 New Look reviews submitted anonymously by New Look employees. Read employee reviews and ratings on Glassdoor to decide if New Look is right for you.